Dear HDV team,
You guys are the best. I ordered some DIY supplies the other day. They came in and my 500 mL of PG was delivered as 500 mL of VG. I posted a ticket in your system and 15 minutes later I get a phone call from Jennifer telling me that you folks are going to correct the issue. Less than an hour after the call, I have a tracking number for the the shipment with the corrected goods.
Just, A+++, this is how you run a business.
I've always enjoyed doing business with you folks but this is the first issue I've had and you handled it like PROFESSIONALS.
Good job, HDV team!
You guys are the best. I ordered some DIY supplies the other day. They came in and my 500 mL of PG was delivered as 500 mL of VG. I posted a ticket in your system and 15 minutes later I get a phone call from Jennifer telling me that you folks are going to correct the issue. Less than an hour after the call, I have a tracking number for the the shipment with the corrected goods.
Just, A+++, this is how you run a business.
I've always enjoyed doing business with you folks but this is the first issue I've had and you handled it like PROFESSIONALS.
Good job, HDV team!
