Company nameDate of your initial complaint to the supplier.
30 September 2014
How did you contact the supplierWebsite ticket system
Ticket number (if you were issued one)Q0929DQNWJ
General nature of complaintDefective or wrong product
Briefly describe your problem or issueFALSE ADVERTISING!!!
Purchased the most expensive version of the Akuma Copper Clone (of several) due to it being *advertised* as what I wanted (wood box, copper contacts, magnets in the switch). Received an inferior product similar to the one they also have listed at approx. half the price, which has NONE of the features of the one I ordered. The day I received it I went back to post a ticket and I noticed they changed the photographs to reflect the one they are now shipping but the price remains the same and the description, even after suggesting that they change that too, to reflect the actual product, still states features that this model does not have. In the USA this is considered false advertising. Further this is a persistent problem as reviews of this same SKU will prove. BE WARNED!
They say they will issue an RMA for my purchase but I have not yet received it.
Purchased the most expensive version of the Akuma Copper Clone (of several) due to it being *advertised* as what I wanted (wood box, copper contacts, magnets in the switch). Received an inferior product similar to the one they also have listed at approx. half the price, which has NONE of the features of the one I ordered. The day I received it I went back to post a ticket and I noticed they changed the photographs to reflect the one they are now shipping but the price remains the same and the description, even after suggesting that they change that too, to reflect the actual product, still states features that this model does not have. In the USA this is considered false advertising. Further this is a persistent problem as reviews of this same SKU will prove. BE WARNED!
They say they will issue an RMA for my purchase but I have not yet received it.
