I've order 4 different things from fasttech, a single drip tip, magnets (10 pack), Kayfun pack of 10 plastic colored sections and the 3 piece nemesis aluminium tubes for 18350, 18500, 18650. I have recieved the magnets in 3 weeks, nemesis black tubes in 2 weeks with both sent with tracking numbers. Now the oldest item the dip tip has been shipped for better than a month now as has the kayfun clear colored sections both without tracking numbers. I contacted their customer support today and expect to hear back form them by tomorrow but not sure yet. At any rate I'm only out about $6 if they don't show up.