Wait, how are you cleaning the contacts?
i just wipe them off with a q-tip or tissue
i just wipe them off with a q-tip or tissue
Lezil, I am not too clear on what you said: are you saying that you used two separate Fluxes and two separate batteries died? Or did you use the same Flux on two separate batteries? Did you measure the resistance by any chance?
It sounds to me like you've had a short. I had the same thing happen with a regular Boge carto: put it on an eGo, the batt got very hot, all the LEDs went bananas, etc. I took the carto off the batt immediately, guessing it was a short. I didn't have a meter at the time, tho. After that I bought a ProVari, which measures resistance - if I didn't, I would have gotten a meter. I now check all my cartos for shorts before I put them on my batts.
A short can happen in any carto, though I'd be surprised if it happened in two separate Fluxes. Like Mikey3 said, this would be a first. Fluxes have been pretty reliable, all things considered. They never leak, and since I started measuring resistance, they've all been within tolerance.
But anything is possible, I suppose.
Anyway, if you could give a fuller picture, perhaps? One Flux, or two, or three? How do you clean contacts, btw?
As for GV customer service, I found it beyond reproach so far. The gentlemen who run the company respond quite quickly usually, are often present on this forum, and are very approachable. I've been helped out of my ignorance on how to use these gismos both in person and in this forum a number of times. So don't judge too harshly until you've had more experience.
It is quite true that they had no way of knowing what happened to your first batt. Batts can die for all sorts of reasons. It is also quite true that this seems to be the first case of it's kind...
No offense - I'm sure folks here and at GV would like to help you if they can.
Dry or wet? I usually clean them with a q-tip or tissue slightly moist with alcohol, and then wipe with dry tissue. Not trying to be a pain here, just wondering what exactly happened.
Nope, wouldn't happen. Two reasons, a fluxo with a coil short enough to short out wouldn't be long enough to wrap a wick and a shorted fluxo would simply trip a protection circuit in the PV or cause a battery to explode, not die.
Cleaning a battery on the other hand could kill it. If he's using a liquid cleaner and the liquid seeps into the cells it could destroy them.
... Me thinks I'll find a way to rig a voltmeter....
one fluxo killed one battery , my newest batt.. then another flux shorted my wifes newest batt, then i cleaned everything and put it on one of our spares and it instantly got hot in my hand, i shouldnt have to measure the volts beforehand, it should be a more reliable product. totallywicked had these on their site for about a month before the pulled them because they were killing batt's it said in red letters when you bought them "known to kill batts" 50% off all stock. i saw these they looked the exact same but i assumed they were diff, but i guess not. 3 batts died and the only thing thats changes is i started using these 3 weeks ago, now im 3 batts down from 4
yeah but i shouldnt have to buy a meter, it a standard joye eGo battery and a should be standard fluxo. they both did come from the same pack. it may have been a bad batch but like i said , i offered to send it all in. its not my job as the consumer to test for quality assurance. im going to sit here and complain because i expect to have a product work that i pay for , not short things out and i dont think thats too unreasonable
It is not unreasonable to expect a product to work as expected. But it is unreasonable to expect perfection.
Any product, in any industry, may come with some factory malfunction. At the same time, the end user may also screw up in some way, yes? I am not saying it is user error, but neither can folks at GV tell right at first, can they?
As for a meter - it's just good practice. Stuff happens. Everyone always talks about how reliable Boges are. But mine failed. So... I can't even tell you where I buy all of my Boge cartos - so I couldn't go after a vendor for replacement even if I wanted to. I'd rather have a ten dollar meter to check them than have to replace stuff.
Well, if it were me, I would open a formal ticket through help desk or bring out to the suppliers reviews. I am not sure if they are even supposed to respond to things like that here. I know I have seen threads that were moved to the supplier review thread with ther note about so the supplier can respond. Maybe that would help too.
Well, if it were me, I would open a formal ticket through help desk or bring out to the suppliers reviews. I am not sure if they are even supposed to respond to things like that here. I know I have seen threads that were moved to the supplier review thread with ther note about so the supplier can respond. Maybe that would help too.
I added this to your first post, im being kind today, so i wont rip into you like I easily could, this isnt about customer service at this point, you went way passed that, but im being this all new badkolo who will be respectful to a point and let daniel handle this, I would be careful with what you say next.
Oh and there wont be any help at all for this person, new rule, shock threads get you removed from gotvapes.com and you get NO help form this point on.
Threatening us gets you no where with us, doing what you did gets you no where with us.
slandering us gets you no where with us.