Fraud Charges 2nd Time This Year. !!!! Retailers get your **** together!!!

[PiOTREC]

K, I have had enough of this. Yes I understand that I can use a prepaid card etc etc but this is not the point.
I have never experience this before in my 10+ year online purchasing. Why are these businesses not doing anything
to try to stop fraud charges?? This has been happening a lot lately and they don't seem to care to investigate what
might be causing all this.. Maybe they should invest in more secure shopping cart software that has been proven to
be secure and is supported so that if there is any security issues they can be patched right away. Or use trusted
cc processing company such as authorized.net?? This is super bad news for new ecig users that are just starting out
or for people that have limited funds in their accounts which can keep them in the negative for few days until their bank
resolves it... There is no excuses for this to continue...

Here is the list of companies I have purchased from in the last 2 months.
I say stay away from them until they come forward and assure us that they have
taken steps to check or fix this problem.

myvaporstore
ecigexpress
mtbakervapor
vapelite
vaporbeast

We should implement some sort of trusted vendor list with vendors showing that they have taken
steps to make sure that their shopping cart is secure as well as they credit card processor is trusted.

Sorry I had to vent, this is the second time it has happened. I was hit for $2500 today and now I'm in the negative.
this is the second time this year. Seems that retailers are not taking any steps to prevent this from happening.

 

[metallicafan2633]

lalala processors yada yada... thats basically the response youll get. i dont remember the specifics... there are threads on here about how its works though, its not the suppliers fault. look for them, theres actually some great info on them. ive been loyal to mtbaker since i started vaping and have never been hit with a fraud charge, just saying

 

[ilovehugehits]

Thanks for having the balls to start a blacklist.

 

[PiOTREC]

lalala processors yada yada... thats basically the response youll get. i dont remember the specifics... there are threads on here about how its works though, its not the suppliers fault. look for them, theres actually some great info on them. ive been loyal to mtbaker since i started vaping and have never been hit with a fraud charge, just saying

How is it not suppliers fault? If I'm ordering something from them and they run a business its their duty to make sure their customers are well taken care of which includes securing their transactions etc. Weather it being their shopping cart of credit card processor. They should do research to make sure that companies they are doing business with are legit. Its like playing a Russian roulette every time you order something.

 

[PiOTREC]

I also wanted to add that the card that I have used was only used for purchasing vaping supplies, and pay my cc bills online. As it is my checking card

 

[metallicafan2633]

How is it not suppliers fault? If I'm ordering something from them and they run a business its the duty to make sure their customers are well taken care of which includes securing their transactions etc. Weather it being their shopping cart of credit card processor. They should do research to make sure that companies their are doing business with are legit. Its like playing a Russian roulette every time you order something.

from what ive read, the e-cig online industry is just one that generates a lot of interest from processor hackers. any card processing company can be hacked, its not necessarily a matter of who theyre doing business with. im not trying to argue against your points just going on what i have read. it could be any market of goods being attacked, ecigs because they are generally newer and lesser known just tend to be a hot target

 

[metallicafan2633]

i could also imagine a $2500 hit changing my attitude about the situation though, so a sincere apology for trying to make your rant seem unreasonable. thats by far the biggest hit ive heard of

 

[propagandax]

I recognize a couple of those vendors from other threads with the same topic.

 

[PiOTREC]

i could also imagine a $2500 hit changing my attitude about the situation though, so a sincere apology for trying to make your rant seem unreasonable. thats by far the biggest hit ive heard of

Yeah sorry I did not mean to sound like a ...... I am upset that I have to go through the whole bank situation again and wait for another card. We have a community here and a lot of businesses are getting business because of us. So they should do their part to take care of us better.

 

[metallicafan2633]

I recognize a couple of those vendors from other threads with the same topic.

can you elaborate

i never understand why people wont speak up on these things lol why keep the sites name secret? youre not directly accusing them of anything... just issuing a warning would be nice for us to know

 

[ilovehugehits]

I guess that's why Mt Baker offers free shipping on every order!

 

[metallicafan2633]

Yeah sorry I did not mean to sound like a ...... I am upset that I have to go through the whole bank situation again and wait for another card. We have a community here and a lot of businesses are getting business because of us. So they should do their part to take care of us better.

indeed, best of luck getting it sorted out!

 

[nahoku]

Yup, this is just going to continue that's why I wanted to do something... anything! Lots of people saying "you can't blame the vendors"... "you can't blame the vendors"... "it's the processors"... "it's the processors"... well, you know what... I blame the vendors. They gotta step up and do something besides just take our money. Get involved vendors! You guys can't be blind to all of this!

FYI, I got CC defrauded too, and like you, only after ecig purchases. I've used two of these same vendors myself. The other three, I don't even recognize.

 

[Tripster]

I am a victim of Identity Theft in the Millions, my identity was stolen when I was only 16 or even younger and the people (never been caught) bought houses, cars, yacht, and other stuff. I understand your situation all to well, my credit sucks and yea.

Just stay focus get this situation corrected and learn from that mistake and stay more vigilant and secure when it comes to online shopping.

 

[PiOTREC]

Yup, this is just going to continue that's why I wanted to do something... anything! Lots of people saying "you can't blame the vendors"... "you can't blame the vendors"... "it's the processors"... "it's the processors"... well, you know what... I blame the vendors. They gotta step up and do something besides just take our money. Get involved vendors! You guys can't be blind to all of this!

FYI, I got CC defrauded too, and like you, only after ecig purchases. I've used two of these same vendors myself. The other three, I don't even recognize.

Which vendors have you used if you don't mind me asking? Everyone that was hit with fraudulent charges should post vendors they have done business with so we can get a list of most common vendors going and email them so they can take steps to sort this out.

 

[crxess]

I'm going to just stop reading these rants.

One thing is obvious. People have no clue how much technology has changed the internet. Hackers have advanced by leaps and bounds. All online venders depend on processing services and those services are Targeted jackpots for Hackers, not individual venders.
Look at the list of e-cig venders named lately. Do people really think those venders are special and a direct target for the get rich hacking freaks? To small a niche in online business. Not worth singling out or targeting repeatedly. to easy to eventually get tracked and caught.

Sorry, but I highly doubt any individual venders are purposely letting anyone steal information. Nor do I believe any have the knowledge or finances to put a stop to it.
We have internet crime divisions to handle this and they cannot keep up.
We have fraud divisions in all forms of banking just to cope with a never ending battle.

Take a look at the reality of the situation before condemning small business for trying to provide a service.

 

[CandyTX]

Hmmm... I see this a lot here. I agree that the vendor does have some responsibility. I'm a bookkeeper, I get the online systems and the issues there, but the bottom line is that they have to stay in PCI compliance. I'm always surprised by the number who just answer the questions right and not actually do it. I won't work with those.

I'm thinking I might want to get either a low limit debit card issued or a pre-paid refillable credit card of some sort. Hmmm. Research ahead.

Edit to clarify: I'm NOT saying that the vendors are out of compliance or anything, but that always worries me. I get that hackers are very sly - heck, the big banks have even been hacked!

 

[PiOTREC]

I'm going to just stop reading these rants.

One thing is obvious. People have no clue how much technology has changed the internet. Hackers have advanced by leaps and bounds. All online venders depend on processing services and those services are Targeted jackpots for Hackers, not individual venders.
Look at the list of e-cig venders named lately. Do people really think those venders are special and a direct target for the get rich hacking freaks? To small a niche in online business. Not worth singling out or targeting repeatedly. to easy to eventually get tracked and caught.

Sorry, but I highly doubt any individual venders are purposely letting anyone steal information. Nor do I believe any have the knowledge or finances to put a stop to it.
We have internet crime divisions to handle this and they cannot keep up.
We have fraud divisions in all forms of banking just to cope with a never ending battle.

Take a look at the reality of the situation before condemning small business for trying to provide a service.

Sorry but if its the same vendors that people use and get hit with fraudulent charges this means one thing. They are either using a shopping cart software that is free and opened source which can be used by hackers to find weak points in the cart which in turn can enable them to inject code to capture data that is being entered and submitted before it gets send to the cc processor or they are just using shopping cart software that is coded with bunch of holes in it. Or they are using credit card processor which is either small and might have holes in its code as well or cc processing company that sells CC numbers. I have run online businesses online before and have done ton of research about shopping carts and cc processing companies. After weeks of research testing I have settled on shopping cart that cost $450 per license which out of all the ones out there was super secure with on the fly patching system. Also for credit card processors I have used one that has been in business for a decade with no known issues. I have never had any customers come back to me suggesting that they might have had card fraud because they have purchased through me. I'm thinking that lots of these businesses know how to get great product and make great e juices but have no clue on how to create secure sites. Which should be their #1 priority as an online vendor

 

[ilovehugehits]

This is the most useful fraud thread yet.
Unfortunately the mods will lock it up.

 

[MsComptrtchr]

Yup - my first online vaping purchase on Sunday and a call shows up from my bank on the caller ID today. No evidence of fraud on my card (yet) but I wonder if they caught something (though no voicemail.) I wonder if certain vendors are flagged by bank or CC companies?