GREAT customer service!!

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grady193

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ECF Veteran
Aug 12, 2009
57
5
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Indiana
Hey everyone!
I just wanted to put in my two cents about the fantastic first-time experience I had with Chris and Myfreedomsmokes! I placed my order with them last weekend for the 6-samples-for-$30-deal and a couple of days later I got a phone call from Chris, letting me know that they were out of one of my flavors. He told me to choose not ONE flavor in its place, but TWO! I thought that was a very generous offer, not to mention great customer service to actually call me in person and let me know! When I called back, I got his voicemail, so I left my flavor choices, including three different flavors, in case they were out of one. That very evening, I received an email telling me my order had shipped and 2 days later my order arrived with not 6 samples, but 8!!!! Chris not only included my replacement flavor, but BOTH of the other choices I had mentioned!! And one of those bottles was a 10ml bottle instead of a 6ml bottle!! I was bowled over!! And I was in vaping heaven that evening, too!! Especially for the chocolate and cappaccino flavors, YUUUM!!!

Sorry to ramble on, but I just wanted everyone to know how well I was treated, even as a first-time customer, by Chris and the folks at myfreedomsmokes!! Be sure to give them a try!!!

Thanks,
grady193
 
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