I got the H2O VX 510 Atomizer yesterday from ...........They have a one year warranty. I am using it on both 3.7 and 5 volt devices.It works great at either voltage.I have been frying a bunch of Joye 510s lately at 5 volts, ill give this one a work out and see how it does. Customer service is excellent, only took 3 days(fla to va) to get it.
From StephenJP
So far I have had nothing but unfavorable dealings with H2o's service.
I went to H2o and ordered 3 atomizers with
the one year warranty on them. At the time the site said they only had the
white in stock. I wanted Black but white is okay so I ordered them, well I got and e mail within a day stating they had received the order but that the item was out of stock and may take up to ten days to be back in stock.Well I didn't check my email until the day so I didn't have time to cancel the order.
Okay so I wait but I didn't like the fact that they never asked if I wanted to wait and wait for my reply like other company's have done for me in the past.They just charged my account. I have since gone back and read the fine print and found they said that they do that if they are out of stock - that is you have a four hour window to cancel the order provided you KEEP AN EYE on your e mail to make sure they even send you something ON TIME that say's they have to back order your order. I finaly got them 15 days later and I had them for about three days and one burns out so I look back on there site to see what I need to do and it says I need a WMN (warranty merchandise number) so I sent the info and got the number printed and sent it buy the next day on the 4/20/2010 of April I still have not gotten the replacement nor any info as to why. I have so far E - mailed 2 times and called once I got there answering machine witch say's they will either call me on the day of my call or the next day "or I can contact them on there contact us link and they usually get back to you within 2 hour" (2 hours my___ ) Well I am less then happy and I want people to know how these people do business. I now have a second atomizer that
burned out and I'm really looking forward to dealing with them some more -- NOT.
Whats up with this place ?