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Halo Customer Service

Discussion in 'Reviews of Suppliers - Negative' started by Bekinder, Mar 9, 2017.

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  1. Bekinder

    Bekinder Super Member Verified Member ECF Veteran

    Nov 29, 2009
    Supplier Negative Review

    Name of retailer:

    Date of your initial complaint to the supplier
    Mar 3, 2017​

    Method used when initiating complaint with retailer

    Ticket number (if you were issued one)

    General nature of complaint
    Customer Service​

    Briefly describe your problem or issue
    Would never have thought that Halo would be a company that
    would be anything but fair with a long time customer. I bought my second Reactor (full size) from Halo. I do admit I flooded the tank on my first time to use it. I immediately removed the tank and wiped the battery down with a paper towel. After that I had the tank not leaking before I attached again. I got the 3rd degree from them about this from them and pretty much the refusal to replace. They offered me 25% off if I returned the unit. Will not accept their offer.​
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