Somebody please correct me if I am in error here.
Email to Smart Fixx:
7/17/08 You shipped me 2 white batteries. When they arrived, I checked them on my charger, green... good. They both failed to recharge 1st time I tried.
Today 7/24/08 I received yet another bad replacement battery. Checked it on charger... just like the other 2, green light indicating full charge, but tip did NOT flash when hooked up to charger just like the other 2.
As I understand it and have witnessed as well, when a battery is connected to the charger, it flashes to indicate it's properly connected.
Apparently you do not check the product prior to shipment.
I now have 3 useless white pen style batteries.
Now if your white batteries do not work in the same charger as the black ones, my bad.
If I get the opportunity I will attempt to return the 3 batteries to you for your examination.
DO NOT send anymore batteries!
I have another source for those in the future.
Thank you for your past service and I may still use you for cartridges,
Gunny
Email to Smart Fixx:
7/17/08 You shipped me 2 white batteries. When they arrived, I checked them on my charger, green... good. They both failed to recharge 1st time I tried.
Today 7/24/08 I received yet another bad replacement battery. Checked it on charger... just like the other 2, green light indicating full charge, but tip did NOT flash when hooked up to charger just like the other 2.
As I understand it and have witnessed as well, when a battery is connected to the charger, it flashes to indicate it's properly connected.
Apparently you do not check the product prior to shipment.
I now have 3 useless white pen style batteries.
Now if your white batteries do not work in the same charger as the black ones, my bad.
If I get the opportunity I will attempt to return the 3 batteries to you for your examination.
DO NOT send anymore batteries!
I have another source for those in the future.
Thank you for your past service and I may still use you for cartridges,
Gunny