Update....I recently read that the PT battery can also be charged from the threaded end so decided to give that a try. Note that the pictured batter was completely dead....LED absolutely did not work either. The instant I put it on the charger, the LED began flashing, and seconds later my charger indicator switched from red to green indicating full charge. I removed it from the charger, screwed on a loaded atty, and when I pushed the button the LED flashed 20 times and it went dead again. So, I screwed it back on the charger, it flashed 8 times, I removed it and screwed the atty back on.
This time it fired and I vaped on it all day. When it went red signaling need for charge, I hooked it up in USB mode. LED flashed several times and the red charging lamp at the base came on as normally. 2-1/2 hours later the charger indicator went green again, and I'm still vaping it now.
I evidently overcharged it initially when new and it went into safety auto-shutdown mode as described in the manual (I should probably begin reading those things). Charging from the threaded end reactivated the battery, all is good now, and I'm very happy I didn't return it for exchange.
A most wonderful and joyful Easter to all.