I totally understand Newshine's stand here, I have known Health Cabin for only the last 6 months, and in this short while, I have realised this fact , that HC is a company with the best of business standards, one can imagine , in todays vaping market.
They have always taken care of their customers before thinking of their own profit. And I trust them even more now, after the China airmail episode, they dealt with the issue calmly , professionally and with total justice in favor of their customers. I was one such customer who was affected. I was given a total refund including shipping cost, when my parcel could not be tracked with the promise that if indeed this parcel ever reached me, I should pay them a portion of the total amount..well I kept my part of the promise, when the parcel did reach me after a while, In the meantime, I already placed another order with HC through DHL(with the refunded amount),as I needed e-liquid urgently and it was as swift as a shuttle.
The point is, in this whole deal , Health Cabin was at a loss, not only did they ship my parcel twice, they never received the full payment, because of the delay. And I'm certain this was the case with many more.
So I will forever remember this gesture and admire their business standards, will always trust them with my money, profiting is not their top most priority , it will always be Customer satisfaction before anything else for them.
Thanks
Health Cabin
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