Help! CF4 Issues

[YoursTruli]

With mine even if the battery is so low the unit itself will not fire an atty there is a red light on the fire button when you press it and the screen shows low battery message. Also when you plug it in to charge it the red light is on the button until it charges some, then yellow, then green. Are you sure that little switch on the bottom is in the on position?

 

[PaigeTrent17]

With mine even if the battery is so low the unit itself will not fire an atty there is a red light on the fire button when you press it and the screen shows low battery message. Also when you plug it in to charge it the red light is on the button until it charges some, then yellow, then green. Are you sure that little switch on the bottom is in the on position?

Positive.

 

[dcfluegel]

thanks, Shawn! Hey Paige - the wall wart should list the output on it on a sticker somewhere, if it is under 500mah, that may well be the culprit, especially given that you have not used it before to charge... just a heads up, with any of these devices, generally going to be a good idea to make sure you charge it fully before first use

 

[Shawn Hoefer]

I switched the wall wart already, do I just give it time for the light to come on or what?

Didn't see where you switched wall warts.

Yeah, i'd give it at least ten minutes to get a little juice...

 

[YoursTruli]

If nothing is coming on, no lights, no screen warning, on the unit itself I don't think it is a charging/charger issue. Sound like the unit itself is off or is a bad one.

 

[PaigeTrent17]

If nothing is coming on, no lights, no screen warning, on the unit itself I don't think it is a charging/charger issue. Sound like the unit itself is off or is a bad one.

How do I fix that

 

[YoursTruli]

you can try charging it for a bit to see if it helps but honestly if the unit is on and the bottom switch is in the on position and the unit is dead even after you have plugged it in, no red light, you will have to contact the vendor you bought it from for return.

 

[PaigeTrent17]

you can try charging it for a bit to see if it helps but honestly if the unit is on and the bottom switch is in the on position and the unit is dead even after you have plugged it in, no red light, you will have to contact the vendor you bought it from for return.

I'm going to let it charge over night and see if that helps. I just contacted the vendor. I'll keep everyone updated when I find out what's going on.

 

[YoursTruli]

but don't leave it charging unattended just incase something is wrong with this unit please

 

[PaigeTrent17]

but don't leave it charging unattended just incase something is wrong with this unit please

Left it charging for like 4 and a half hours. It isn't working.

 

[CountBoredom]

The fact that you are not getting any lights while charging leads me to believe that something is wrong... Just for the sake of exhausting all of our options, could you try using a different usb cable?

Oh, and welcome to ECF!

 

[Innokin_Ash]

@PaigeTrent17 seems like theres an issue with your device, please email support@innokin.com and Zac will be able to set up a replacement for you. Sorry for the delay!