Kattdaddy, they actually look pristine inside, but get externally hot very fast. I'll have to check the glow.
I would check with Heaven.. see if you can send them back.. or at least a few for their testing.. They may just say send um all.. we will cover it.
They may not be aware of this problem.. it could be somewhat problematic for only a certain percentage of batches.. who knows!!
I have only had this happen to two of my attys... and I had to send them back in the end for a free three pack..
I just find it odd that you have a good heat source .. but it is just dead.
Make sure you try the new ask the expert section in the forum drop down for some back up advice and second opinions before you go too far..
I would hate to not be thinking of something.. often the simplest thing just passes you by.. until it hits you right in the face.
It wouldn't hurt to go ahead and ohm test one of your attys to see what it is producing.. don't know if you have a meter.. but it can go both way.. too much heat / too little heat.. and if it is getting hotter than you remeber.. its possible that something else could still be amiss.
But, the expert section wouldn't hurt to query.. I wish I could just pull the beam me up scotty and work some majic!!!
hope that helps!!
Tom