they said apoarently the vape i ordered was out od stock N they dont send partial orders an my 3 options were to replace color or another for equal or lesser price. or refund. i rather get another color or a vape for equal or lesser price rather than cancel an re order N have it take another week. an i dont wanna wait another 72 hours for a response about replaceing it is there anyway the guy on here can just help me with this procces if nit i.guess ill have to wait but figured its worth a try to try an get it replaced an handles a.s.a.p so it can ship an be done with so i can have my vape