Hello Everyone just reporting progress: I emailed that newsunshine person on the dec 1 no response, finally got reply from hc on original email could not find order wanted paypal #, sent that, 2 days no reply, sent email requesting refund, no answer, another email, sent another email, asking them how long does it take them to answer their emails? Also where was the great customer service that I was told I would receive and I would post my experience on ECF and wanted refund again. They just turned around and sent it right back to me (how cute & fast they did that). So now it is 8 days and if there is no order then it is simple refund my money. So now I had to file a dispute with PayPal. I have totally learned my lesson on this. If I cant call or physically drive there, I will not order! You learn something new everyday. Thanks all for letting me vent.