I'm fairly new to E-cigarettes, found them, liked them and quit the analog ones fairly easy. I thought these things were great. I try to help other people to understand them and try them. So they too might quiet smoking. I had tried all the other conventional ways before without much success as many others have tried too.
I thought that theses things were so great I decided after some research too import them and set up a small booth at a flea market like I had seen a few other venders have done. I made a few small test orders and received the good without any problems. So I talked to a few more people did a bit more research and figured I would give it a shoot and make a larger order and get this flea market venture on the go. I saw this company mentioned on several sites Microcig's. So I looked them up and contacted a man by the name of Ruben. He assigned me a sales agent by the name of Sally. I had some email conversations with them both and asked if the packages would have the words E-cigarettes or Nicotine on the boxes anywhere. They told me they had been doing this for many years and they knew how to ship to Canada. I still insisted that these words not appear on the boxes as Canada was sticky about these things. I was told that they would not have these words on them the descriptions were for unrelated things and even if there was a problem receiving the package they would be more then happy to make a second try. So I felt kind of safe. So I made a large order in Oct. of this year. Never heard a word from them so I tried to contact them. Nothing returned. I later found out it was a Holiday season there I had made the order the day before it started. SO back on track I thought. I waited and waited and still nothing. Back and forth with emails and they were waiting for supplies and them this that and the other thing After a month of this they finally shipped my order. It arrives and I get an email notice. Right on the notice under the description of the package : ELECTRONIC CIGARETTE(WITHOUT NELECT. No sooner do I read it and the phone rings the broker I hired to clear the package refuses to touch it. I contacted several other they will not deal with it at all I have to try and clear the package myself. So I go and do the leg work and Customs tells me Health Canada has restrictions on the importation of E-cigarettes and e-liquids into Canada and I would have to contact Health Canada about the package. I contact Health Canada and they tell me that If I become and established Business with a tax license along with a class 1 medical device license ( base price is $7200.00 + more depending on sales) and have the manufacturer have his products clear Health Canada's inspections then and only then can I get the package cleared. So I am not getting the package. All the time I am keeping Ruben and Sally informed of this.
I contact both Ruben and Sally of Microcig's and show them that someone had marked the good as E-cigarettes at there end. They told me I'm a liar. It's right there on the packing slip but still they clam it is not there fault and told me as soon as they ship it everything after that point is my problem Here is where it gets interesting, I asked what about the guarantee that if the package is stopped and I can not get the good you said you would send out a second attempt. They changed there story to If I send the package back, at my expense ( shipping and tariffs in the amount of over $5000.00us) and for an additional cost of $1500.00us then sure they will resend the original order back to me another way. The original cost was $3000.00us.
This is just information and I have all the documents to back it up and would be more then happy to share it with anyone who doesn't believe this is the truth.
Moral of the story: be very careful who you give your money too as they don't care because they have your money and be very careful dealing with this company because they are not an honorable one.
I thought that theses things were so great I decided after some research too import them and set up a small booth at a flea market like I had seen a few other venders have done. I made a few small test orders and received the good without any problems. So I talked to a few more people did a bit more research and figured I would give it a shoot and make a larger order and get this flea market venture on the go. I saw this company mentioned on several sites Microcig's. So I looked them up and contacted a man by the name of Ruben. He assigned me a sales agent by the name of Sally. I had some email conversations with them both and asked if the packages would have the words E-cigarettes or Nicotine on the boxes anywhere. They told me they had been doing this for many years and they knew how to ship to Canada. I still insisted that these words not appear on the boxes as Canada was sticky about these things. I was told that they would not have these words on them the descriptions were for unrelated things and even if there was a problem receiving the package they would be more then happy to make a second try. So I felt kind of safe. So I made a large order in Oct. of this year. Never heard a word from them so I tried to contact them. Nothing returned. I later found out it was a Holiday season there I had made the order the day before it started. SO back on track I thought. I waited and waited and still nothing. Back and forth with emails and they were waiting for supplies and them this that and the other thing After a month of this they finally shipped my order. It arrives and I get an email notice. Right on the notice under the description of the package : ELECTRONIC CIGARETTE(WITHOUT NELECT. No sooner do I read it and the phone rings the broker I hired to clear the package refuses to touch it. I contacted several other they will not deal with it at all I have to try and clear the package myself. So I go and do the leg work and Customs tells me Health Canada has restrictions on the importation of E-cigarettes and e-liquids into Canada and I would have to contact Health Canada about the package. I contact Health Canada and they tell me that If I become and established Business with a tax license along with a class 1 medical device license ( base price is $7200.00 + more depending on sales) and have the manufacturer have his products clear Health Canada's inspections then and only then can I get the package cleared. So I am not getting the package. All the time I am keeping Ruben and Sally informed of this.
I contact both Ruben and Sally of Microcig's and show them that someone had marked the good as E-cigarettes at there end. They told me I'm a liar. It's right there on the packing slip but still they clam it is not there fault and told me as soon as they ship it everything after that point is my problem Here is where it gets interesting, I asked what about the guarantee that if the package is stopped and I can not get the good you said you would send out a second attempt. They changed there story to If I send the package back, at my expense ( shipping and tariffs in the amount of over $5000.00us) and for an additional cost of $1500.00us then sure they will resend the original order back to me another way. The original cost was $3000.00us.
This is just information and I have all the documents to back it up and would be more then happy to share it with anyone who doesn't believe this is the truth.
Moral of the story: be very careful who you give your money too as they don't care because they have your money and be very careful dealing with this company because they are not an honorable one.
