I Have Had It!!!!

[salemgold]

Ok. The KR808 that I got yesterday and had all of the problems with from ValueVapor is evidently not a real one!!!! Today I should have received 2 starter kits from Vapor Kings but only received 1!!! Can't get anyone on the phone there so have no idea why I only got 1. But the quality of the one that I did get is much better than the crappy one that I got from VV. So here I go for the 4th time. Sending 1 back! The one that I have I will give to my mom but I think that I will stick with my analogs. I have never been through such a nightmare just trying to order something and actually receiving what I paid for. Too much for me. I really do appreciate the help of all here though and I will come back and let you know how my mom does.

Thanks to all.

 

[Wafflestomper]

Ok. The KR808 that I got yesterday and had all of the problems with from ValueVapor is evidently not a real one!!!! Today I should have received 2 starter kits from Vapor Kings but only received 1!!! Can't get anyone on the phone there so have no idea why I only got 1. But the quality of the one that I did get is much better than the crappy one that I got from VV. So here I go for the 4th time. Sending 1 back! The one that I have I will give to my mom but I think that I will stick with my analogs. I have never been through such a nightmare just trying to order something and actually receiving what I paid for. Too much for me. I really do appreciate the help of all here though and I will come back and let you know how my mom does.

Thanks to all.

Rob is usually really good about fixing things (if you bought it from Vapor Kings). You usually get a quicker response from him if you use the ticket system. Vapor Kings - JOYE 510, JOYE EGO, DSE801, RN4072, DSE901, RN4075, RN4062 and KR808D-1 e-Cigarette batteries, atomizers, cartomizers, e-Liquid, accessories and more!

 

[salemgold]

The problem is that I ordered his last 2 KR808. He is discontinuing. So I have no way of knowing why they were not in my pkg. I called and used the ticket sytem.

 

[VapingRulz]

The problem is that I ordered his last 2 KR808. He is discontinuing. So I have no way of knowing why they were not in my pkg. I called and used the ticket sytem.

It may be that it's not a real-time system and he only had one unit left. You may want to consider buying one from Vapor4Life. V4L has top-notch customer service and a customer service number you can call to talk to someone if there are any problems. They also have a terrific selection of KR808D-1 batteries, cartomizers, juices and accessories - in stock.

 

[Elendil]

I am moving the to the VaporKings forum so Rob has the opportunity to respond.

 

[SSRob]

Hi Salem,

It sounds like you've had a rough week or so on your e-Cig journey and I understand you are frustrated. We make mistakes as you found out but we do correct them.

In all fairness you called me while I was away from my desk and in about one hour began posting here about your problem without really giving us a chance to respond. We'd gotten your CRM ticket and actually had already packaged your other kit to be shipped out today (by Priority Mail).

Again I apologize for the order error. We are only human and do make mistakes no doubt about that.

Thanks
Rob

 

[grimmer255]

thats what I call great customer service... just like that problem solved.

 

[Rsbernie]

For the record Vapor Kings has always treated me well!

Rok