I placed an order on December 9th and it's still processing

[Anise]

Can you help me out? The order number is 1000010571. Tracking says its still processing and hasn't even been shipped out yet. Thanks for any help!

 

[Justin_ting]

Can you help me out? The order number is 1000010571. Tracking says its still processing and hasn't even been shipped out yet. Thanks for any help!

Hi there,
Sorry for this kind of convenience. I'm getting my people to check that and it has shipped out already.
I will PM you the tracking number!
Have a good day!
Ave40