Help Please!

[Calcek9257]

Hello!
I placed an order on Tuesday, December 10th. Today is now Monday, December 16th. I still have not received my order. I paid extra for 1-3 day shipping. I also never received an email with a tracking number. Someone please help. My order number is #V100229744

Some answers would be GREATLY appreciated!

 

[Calcek9257]

Hello!
I placed an order on Tuesday, December 10th. Today is now Monday, December 16th. I still have not received my order. I paid extra for 1-3 day shipping. I also never received an email with a tracking number. Someone please help. My order number is #V100229744

Some answers would be GREATLY appreciated!
@low_tar_neil I heard you can help!

 

[low_tar_neil]

Hello!
I placed an order on Tuesday, December 10th. Today is now Monday, December 16th. I still have not received my order. I paid extra for 1-3 day shipping. I also never received an email with a tracking number. Someone please help. My order number is #V100229744

Some answers would be GREATLY appreciated!

Hi there, very sorry for the inconvenience, I've refunded your shipping fee and I will speak to someone in the warehouse to see if I can get the tracking info and reach out to you, it will be a couple of hours before they get in, so hold tight!

 

[Calcek9257]

Hi there, very sorry for the inconvenience, I've refunded your shipping fee and I will speak to someone in the warehouse to see if I can get the tracking info and reach out to you, it will be a couple of hours before they get in, so hold tight!

Thank you so much!!