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this is very true...the rose tinted glasses are off...i am beginning to think this thread was a waste of time...
I just wish someone had the courage to warn me about the supplier i am involved with. I am done.
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Thanks for the Thread, Cass!
I don't need a $100.00 paper weight and the aggression attached to it...
I don't need a $100.00 paper weight and the aggression attached to it...
I think it was a good post , I think it had good discussion in it. I thought the vendor resolved the prob so I dont know why you would feel it was a waste of time. My post was only talking about people being sensitive about opinions that differ from their own.
Actually if I got shafted by a vendor I would definetly post about and I wouldnt care what that vendors fanboys thought about it.
Cass......
Do not let what others say deture you from voicing what you need to say. I, for one, really like what you are doing here. My "SLAP!!!!" Thread has proven that people WANT to hear the consumer opinion. I bet everyone who reads that thread, without bias, can see the messege that I was trying to get out there. If no one else has "it" in them to speak out...........I'm glad that you do! That lil bit of something shows all of us that we don't have to just "take it"..........we can voice our opinions, as long as those opinions are based on FACTS. It is the FACTS in a situation that determines what opinions we form as individuals. In the "SLAP!!!" Thread, my opinions of the vendor were based on the facts of MY experience......not those of others. That is what made it so bad for the vendor........that is why the vendor closed the thread. So I couldn't post anything else to tarnish his image. He thought it was personal when it wasn't. I NEVER tarnished his image by being honest...........HE tarnished it by being an untrustworthy vendor. We need more people to stand up and say when they are getting shafted........if we don't speak up, we keep getting shafted and so do others. Keep up the good fight, Cass.
Do not let what others say deture you from voicing what you need to say. I, for one, really like what you are doing here. My "SLAP!!!!" Thread has proven that people WANT to hear the consumer opinion. I bet everyone who reads that thread, without bias, can see the messege that I was trying to get out there. If no one else has "it" in them to speak out...........I'm glad that you do! That lil bit of something shows all of us that we don't have to just "take it"..........we can voice our opinions, as long as those opinions are based on FACTS. It is the FACTS in a situation that determines what opinions we form as individuals. In the "SLAP!!!" Thread, my opinions of the vendor were based on the facts of MY experience......not those of others. That is what made it so bad for the vendor........that is why the vendor closed the thread. So I couldn't post anything else to tarnish his image. He thought it was personal when it wasn't. I NEVER tarnished his image by being honest...........HE tarnished it by being an untrustworthy vendor. We need more people to stand up and say when they are getting shafted........if we don't speak up, we keep getting shafted and so do others. Keep up the good fight, Cass.
this post has been moved to the review of suppliers forum.to view it click here:
http://www.e-cigarette-forum.com/fo...faulty-products-there-i-said.html#post1009515
http://www.e-cigarette-forum.com/fo...faulty-products-there-i-said.html#post1009515
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I don't think it's a waste of time at all J-C...I think it's a good thread..and serves a good purpose...
I just don't have anything to post on that thread...there are 3 vendors on my list that I won't do business with but my reasonings are totally personal based upon the way I've seen and heard things go down on the boards and not based on personal experience with them..so therefore it completely does not qualify for that thread..
But a place where an issue can be aired and documented without the user being attacked by fans of the vendor is totally a good thing
this is their warranty it doesnt specify what limited means?
Warranty:
* Standard Atomizers (510/801/901) and standard Li-Ion Batteries (RCR123a/18650/14500) batteries carry a 7 day limited warranty.
* The PureSmoker Ace Carries a 14 Day Warranty on Batteries and Chargers. Atomz (Atomizers with Built in Cartridge, carry a DOA Warranty)
* The PureSmoker USB Pass Through carries a 3 month limited warranty.
*Prodigy and Protege hard parts (Adapters/Housing/Switch) carry a 6 month limited warranty.
* Bulk atomizer purchases do not carry any warranties.
We do not accept returns or exchanges on any of our liquid products (Liquid and Atomz)- regardless of whether or not they have been opened or used.
Warranty:
* Standard Atomizers (510/801/901) and standard Li-Ion Batteries (RCR123a/18650/14500) batteries carry a 7 day limited warranty.
* The PureSmoker Ace Carries a 14 Day Warranty on Batteries and Chargers. Atomz (Atomizers with Built in Cartridge, carry a DOA Warranty)
* The PureSmoker USB Pass Through carries a 3 month limited warranty.
*Prodigy and Protege hard parts (Adapters/Housing/Switch) carry a 6 month limited warranty.
* Bulk atomizer purchases do not carry any warranties.
We do not accept returns or exchanges on any of our liquid products (Liquid and Atomz)- regardless of whether or not they have been opened or used.
Cass -
I agree with what you have to say. And I admire your courage for having brought this issue to the fore front.
There have been a lot of members who have brought up some very valid points that I also agree with and I admire them for their courage in voicing their thoughts.
8-o Lost my thoughts - listening to George Lopez
You have made a huge difference and I've learned alot with this thread.
Peace and blessed journeys
I agree with what you have to say. And I admire your courage for having brought this issue to the fore front.
There have been a lot of members who have brought up some very valid points that I also agree with and I admire them for their courage in voicing their thoughts.
8-o Lost my thoughts - listening to George Lopez
You have made a huge difference and I've learned alot with this thread.
Peace and blessed journeys
AlexTM,
Having a different opinion does not constitute harassment. Now calling people fanboys in a derogatory fashion and insulting the products they enjoy by calling them plastic burners that is indeed harassment or at the very least an attempt to milk out an emotional response for your own delight.
The tone of your posting contributed greatly to the tone of the responses.
hmm..ok cass this gets tricky because there is that third party involved..
and you think that they'd want to solve this issue for you rather than get the bad press..
But, heres the tricky part..their website says that there are no warranties...unless of course you live in a state that protects against this...website goes on to say that to quote "Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods."
Normally you'd be protected by that convention from the problem of the faulty switch as well as some other law over there that says that all goods sold over distance (internet) have to work as intended and that the customer has a 7 day cooling off period where they can reverse the sale (this is why I think TW not covering their multi packs against DOAs is crap(but thats for another day)).. but by using the website you're agreeing to California law superceeding all else..now the tricky part, California has a lemon law that would cover said faulty switch I believe, as I havent read the provisions of the act:
Outside of motor vehicles, lemon laws are less common but not unknown. Again, California is setting the pace. The state's Song-Beverly Consumer Warranty Act outlines mandatory return and refund policies for appliances, electronics, and even hearing aids and wheelchairs. California's current Lemon Law is actually a section within this act, formally known as the Tanner Consumer Protection Act.
So I don't know how this would apply since you got it used...however they have replaced 3 switches already so by doing so you'd think it's kinda an admission of responsibility on their part..
But outside of having to take it to court in L.A. county in the state of California I don't know how you'd get them to follow through..
But know that this and the other thread posted about this is enough to convince me to make them 4th on my do not buy from list..
and you think that they'd want to solve this issue for you rather than get the bad press..
But, heres the tricky part..their website says that there are no warranties...unless of course you live in a state that protects against this...website goes on to say that to quote "Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods."
Normally you'd be protected by that convention from the problem of the faulty switch as well as some other law over there that says that all goods sold over distance (internet) have to work as intended and that the customer has a 7 day cooling off period where they can reverse the sale (this is why I think TW not covering their multi packs against DOAs is crap(but thats for another day)).. but by using the website you're agreeing to California law superceeding all else..now the tricky part, California has a lemon law that would cover said faulty switch I believe, as I havent read the provisions of the act:
Outside of motor vehicles, lemon laws are less common but not unknown. Again, California is setting the pace. The state's Song-Beverly Consumer Warranty Act outlines mandatory return and refund policies for appliances, electronics, and even hearing aids and wheelchairs. California's current Lemon Law is actually a section within this act, formally known as the Tanner Consumer Protection Act.
So I don't know how this would apply since you got it used...however they have replaced 3 switches already so by doing so you'd think it's kinda an admission of responsibility on their part..
But outside of having to take it to court in L.A. county in the state of California I don't know how you'd get them to follow through..
But know that this and the other thread posted about this is enough to convince me to make them 4th on my do not buy from list..
Who else is in that top 4 list? Just Joking......no need to post it.
thats what they have on their FAQ page...it's totally different on their terms and conditions page...which I have to wonder about..
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, PureSmoker.com - Home of the USA Built PV !!! disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. PureSmoker.com - Home of the USA Built PV !!! does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. PureSmoker.com - Home of the USA Built PV !!! does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
So basically they absolve themselves from everything...it is interesting to note though that there is no mention anywhere about once it crosses the pond anything being invalid...
EDIT:...I was just giving you some quick info in reguards to what I found on their site and what it says about cali lemon law on the web..I know the uk has way stronger laws as far as selling over the internet goes..I was just really giving you another angle to work..in the their site doesnt say anything about international sales voiding a warranty..but even as far as absolving themselves you're covered under california lemon law according to their site, by the way they kinda force you into cali law over any other by using their site..are you really going to go all the way to cali for a switch not likely but it's the principle of the thing and the realization that you could go that far might make them rethink things...and the fact that there are savy consumers out there that are seeing whats going on and their future business might be impacted by how they handle this situation over a freaking switch..
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I'm sorry to see you are giving up on your idea cass. It was very thought provoking and made myself and probably others examine how they feel about things. I was looking forward to seeing your experiment in action.
I'm sorry, cass. Years ago I tried taking on "the big boys" and suffered greatly. It's not fair, but unfortunately it's a fact that power corrupts and it's not difficult to see the various personalities on this forum. Some have the need to keep "people" in their "place" and they have plenty of life experience in doing just that. Most of the time I'm good at ignoring them and laughing knowing who and what they really are. There's plenty of good people here that cherish you and your kindheartedness. Screw the others!!
I now know why I have not bought any mods, Im not willing to risk over 100 dollars for something that may be a pos that the vendor doesnt feel obligated to do anything about. I was just about to order my GLV when the 420 smiles fiasco hit now Im looking into bartleby as puresmoker is on my do not buy from list as well.
I can say this one without ANY bias........
You want a mod that works and will be covered if it breaks?
Get A CHUCK!!!!!!
I agree, Brewster. And as far as Puresmoker, I made a decision not to buy from them within the first couple of days being a member here. Then it was more of a feeling, but now I know I won't ever buy from them. Cass' story isn't the only one I've read that's unnerving.
Taryn I wish I could just throw in the towel but it is not in my nature unfortunately...i will press on with the sticky forum as a whole and leave the "experimental" thread up in the hope others will post in it...i will not add my own post as i do not think this would be fair as i am a moderator and i open suggestions from other members to moderate that particular thread if they feel i am no longer an unbiased mod. for it.
keep plodding on being the main thing...and to others who read and respond...dont be afraid to voice your opinion...look around today at how many people are supportive to me even those who dont agree with me...we are a great bunch(pat on the back to you all!) and will get through these "sticky" situations together in a mature and respectful manner...im very proud to be a member of this forum today so that has cheered me up no end : o)
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