Because of the voiced safety concerns, whether we differ or not to what level these should be raised, I certainly respect the rationale of anyone bringing them up - it has gotten to the point of a bit of hysteria. On another venue, very distasteful and malevolent statements and ill will were expressed that quite frankly alarmed me that someone may stage something or do something to drive home a point.
So at this point I am in contact with SMOKtech (it is their weekend so I may be waiting all weekend) to see what their answer is to the concerns. In the meantime I have zeroed out the inventory. Any Telescope orders placed today will not be fulfilled and anyone who has purchased a Telescope we would like you to return and we will provide you a credit for any other product in our store equal to the amount you paid for your mod plus an additional $25.00 for the inconvenience. If you would rather have a credit card refund we will do that also and you will still be issued the store credit of $25.00 for any inconvenince and hassle in sending the item back, plus whatever shipping charges you may have incurred (I'd ask you to please do not send your unit back express mail : )
I was assured, as well as Chris, the fully threaded tube provides more than enough venting and that the firing pin where it enters the tube also provides space to vent as heat generated in a breakdown of a battery would liquify any glue that is at the base and provide a large vent hole. I was also under the impression the catch was a hard plastic but this is not what SMOKtech told me, I came to that conclusion from eyeballing it, but I was wrong.
I do not believe a balloon test entirely is an adequate simulation of what kind of venting would occur, room temperature versus the force of a thermal breakdown. But that is a moot point at this stage. Enough concern has been raised. This is probably a good thing, many people are becoming much more educated on battery safety whether some of us feel it may have been overblown a bit much.
For those of you who have purchased this item please return to:
GotVapes - Daniel
10715 Buckeye Furnace
Sugar Land, TX 77498
Once received I will issue you a store credit or credit card refund (your choice). You will also be given a $25.00 store credit for your inconvenice and to that will be added your cost of shipping the unit back.
Unless SMOKtech provides us redress in either modifying the tubes or sending us tubes that aleviate any saftey concerns we will probably have to count this as a loss and that is plenty ok. Chris and I DO care ALOT about everyone and we want you completely comfortable about making purchases at GotVapes.com.
I will keep everyone informed as to SMOKtech's response as soon as I find out.
Thanks much to everyone and to the wonderful ECF community and it is meant from my heart and I am sure Chris also.
So at this point I am in contact with SMOKtech (it is their weekend so I may be waiting all weekend) to see what their answer is to the concerns. In the meantime I have zeroed out the inventory. Any Telescope orders placed today will not be fulfilled and anyone who has purchased a Telescope we would like you to return and we will provide you a credit for any other product in our store equal to the amount you paid for your mod plus an additional $25.00 for the inconvenience. If you would rather have a credit card refund we will do that also and you will still be issued the store credit of $25.00 for any inconvenince and hassle in sending the item back, plus whatever shipping charges you may have incurred (I'd ask you to please do not send your unit back express mail : )
I was assured, as well as Chris, the fully threaded tube provides more than enough venting and that the firing pin where it enters the tube also provides space to vent as heat generated in a breakdown of a battery would liquify any glue that is at the base and provide a large vent hole. I was also under the impression the catch was a hard plastic but this is not what SMOKtech told me, I came to that conclusion from eyeballing it, but I was wrong.
I do not believe a balloon test entirely is an adequate simulation of what kind of venting would occur, room temperature versus the force of a thermal breakdown. But that is a moot point at this stage. Enough concern has been raised. This is probably a good thing, many people are becoming much more educated on battery safety whether some of us feel it may have been overblown a bit much.
For those of you who have purchased this item please return to:
GotVapes - Daniel
10715 Buckeye Furnace
Sugar Land, TX 77498
Once received I will issue you a store credit or credit card refund (your choice). You will also be given a $25.00 store credit for your inconvenice and to that will be added your cost of shipping the unit back.
Unless SMOKtech provides us redress in either modifying the tubes or sending us tubes that aleviate any saftey concerns we will probably have to count this as a loss and that is plenty ok. Chris and I DO care ALOT about everyone and we want you completely comfortable about making purchases at GotVapes.com.
I will keep everyone informed as to SMOKtech's response as soon as I find out.
Thanks much to everyone and to the wonderful ECF community and it is meant from my heart and I am sure Chris also.
Ok good news folks...SMOKtech is going to mill new vented bottom tubes for the mod and they will be sent to us right away, possibly by the middle of the week. Pease return your mod's bottom tube and I will exchange it out for you. We will still offer the 25.00 store credit with shipping for the inconvenience.
SO - No longer return the whole kit, just send back the bottom tube if you have already purchased one of these and it will be replaced and I will then issue the store credit plus shipping.
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Oh Danno, this saddens me to no end 
