SMOKtech Groove Recall - Important Info for Our Customers

[dannoman]

Yes as you can see they are tellign us they fixed BOTH areas but then our guy seemed on the fence as though he wanted to make sure that ours actually did have the fixed battery protection and not just the 'screw thing' -

"[6/8/2013 7:22:37 PM] SMOKTECH: ur grooved is improved version , nails have been cut down so it don't hurt the battery inside
[6/8/2013 7:23:08 PM] SMOKTECH: also the battery have added extra huge protection circuit"

Its a great mod, my favorite ever probably, so we hope we can get these SAFELY back out on the market...

ok, I get it now, and dont think you/some middleman tinkered with defective ones to sell them off first. Sorry if I threw up on your thread, but I made a good point which is shame on smoktech for not announcing the recall earlier besides building them faulty to begin with.

 

[rdsok]

I'd base a guess on what I've heard ( that I'd classify as hearsay only )....

The original issue seen with the one failed battery was traced back to the case screws being too long and could damage the internal battery. So the fix for this was a quick one... they either shortened and/or blunted the screws... most likely they did both.

Then they probably ( remember, I'm basing this on hearsay and then extrapolating ) changed the battery from a non-protected type to a protected one. They would likely not have to design a new battery, just select a different one that is probably already available on the shelf.

As for the updates on the circuit board... I suspect this is unrelated to the issue of the failed battery and it is this part that was already in development for a while to address issues or add new features that were wanted. The electronic mod development has been going fast and furious for a long time now, often new models are already in development before the originals start coming off the line.

 

[keelalagirl55]

I'd base a guess on what I've heard ( that I'd classify as hearsay only )....

The original issue seen with the one failed battery was traced back to the case screws being too long and could damage the internal battery. So the fix for this was a quick one... they either shortened and/or blunted the screws... most likely they did both.

Then they probably ( remember, I'm basing this on hearsay and then extrapolating ) changed the battery from a non-protected type to a protected one. They would likely not have to design a new battery, just select a different one that is probably already available on the shelf.

As for the updates on the circuit board... I suspect this is unrelated to the issue of the failed battery and it is this part that was already in development for a while to address issues or add new features that were wanted. The electronic mod development has been going fast and furious for a long time now, often new models are already in development before the originals start coming off the line.

I bow to you! VERY VERY well said and put out there ♥

 

[dannoman]

she has never bowed to me or chris or even Max or Turts rdsok, yur so lucky (or talented!) : )

 

[keelalagirl55]

she has never bowed to me or chris or even Max or Turts rdsok, yur so lucky (or talented!) : )

{{{{{Danno}}}}} That's cause you get Huggles and Monkey Momma smooches

 

[ericbnc]

I have a plastic one that I had to tear into to repair the bracket that holds the 510 connector since the bracket cracked. I wonder if I can send this back based on the wording of the recall - of note, I didn't purchase from this vendor but the info would be appreciated.

I really like it, and since it is plastic Groove with a secure battery (I upgraded the mounting with some extra double sided tape) and no screws that can touch the battery, and possibly no recall avenue available, I might have to keep vapin' on a wing and a prayer...

 

[veganvap]

^the plastic ones are recalled. click my name to read my past posts to prove it or do some searching. Report your vendor if they don't allow a return/credit. You can also probably report them if they refuse to accept it in non-working condition. You should soak it in saltwater for 1+ hour before mailing so nothing goes wrong in transit which would be your fault. I wouldn't chance even the plastic in transit, plus if whoever you send it back might resell it to someone on the corner thus still having a defective Groove out there.



Will gotvapes sell the plastic ones? They're strong enough and cheaper, so I like the plastic.
Prices? Site doesn't show.

Would be nice if SMOK added a battery indicator. Also, a larger EGO well to fit anything good ego threaded that might come out.

They can even remove VW I'd say is overrated, volts is all you need. i.e take a big hit then slightly lower volts for next hit cause wick not as soaked. Change tanks = need to fine tune volts for best flavor anyway. When a bottom coil tank gets low and start gurgling, you can raise volts to burn quicker before it seeps through causing a gurgle. etc. I'm always changing volts, can't just set watts and forget it.

 

[rdsok]

Saying that VW ( or VV ) is overrated is short sighted if nothing else... It also doesn't add much if any added cost since it is a calculated value that can simply be added to the firmware that is already required for either a variable wattage or voltage mod.

I use several different ohm carto, clearo and/or tanks... Having a wattage setting allows me to switch between different ohm vaporizers and still keep the same power setting. With a VV only mod, switch to different ohms requires that you also adjust the voltage manually. So if you like VV over VW, that is fine but don't be so closed minded as to think the type you don't use/like is somehow overrated...

 

[retird]

I might just add one comment to all the good conversation here.....It seems that the screw puncturing the battery caused this failure. Then the battery internally shorted out and the lithium grabbed the oxygen it reacts with. Adding a protection circuit is wise but in this case would not have prevented the failure as a protection circuit cannot stop an internal short due to the puncture....just my 2 cents....

AND rdsok .....Howdy Neighbor !!!!!

 

[veganvap]

Saying that VW ( or VV ) is overrated is short sighted if nothing else... It also doesn't add much if any added cost since it is a calculated value that can simply be added to the firmware that is already required for either a variable wattage or voltage mod.

I use several different ohm carto, clearo and/or tanks... Having a wattage setting allows me to switch between different ohm vaporizers and still keep the same power setting. With a VV only mod, switch to different ohms requires that you also adjust the voltage manually. So if you like VV over VW, that is fine but don't be so closed minded as to think the type you don't use/like is somehow overrated...

I still think VW is overratted, maybe in the future that'll change but I doubt it from the reason I listed (which are the same you defended VW with).

If you're not using a VV kick or something else that's hard to change volts, it's no trouble to change the volts. I guess I coulg use something that's only VW and no VV in theory if the increment change were as fine.

Anyways, Will gotvapes sell the plastic ones? They're strong enough and cheaper, so I like the plastic.
Prices? Site doesn't show.

 

[rdsok]

A closed mind that thinks their's is the only way, never learns...

 

[nathkiira]

I still think VW is overratted, maybe in the future that'll change but I doubt it from the reason I listed (which are the same you defended VW with).

If you're not using a VV kick or something else that's hard to change volts, it's no trouble to change the volts. I guess I coulg use something that's only VW and no VV in theory if the increment change were as fine.

Anyways, Will gotvapes sell the plastic ones? They're strong enough and cheaper, so I like the plastic.
Prices? Site doesn't show.

i think VW is great..especially for the newer vapers out there..they don't have to figure out which voltage range is safe for the coil and can dial in what works best for their liquid of choice and use different atomizers with different resistance without worry. and btw the kick is VW not VV =)

 

[johnny bobcat]

this isnt interrogation wednesday. I answered you with what i know and can discuss. Have a great night.

Made me instantly think of this

 

[retird]

This VV-VW debate has been discussed for years.....both are great and it only matters which you want to use....I choose VW for the simplicity of just putting any atty/carto on and never having to hunt for the proper voltage.....I like it simple and fiddle free....but for those that use VV thats wonderful.....what ever floats your boat is what is best for you....

i think VW is great..especially for the newer vapers out there..they don't have to figure out which voltage range is safe for the coil and can dial in what works best for their liquid of choice and use different atomizers with different resistance without worry. and btw the kick is VW not VV =)

 

[rdsok]

This VV-VW debate has been discussed for years.....both are great and it only matters which you want to use....I choose VW for the simplicity of just putting any atty/carto on and never having to hunt for the proper voltage.....I like it simple and fiddle free....but for those that use VV thats wonderful.....what ever floats your boat is what is best for you....

That is exactly it... You can't say one is better than another... It's a matter of preference and one persons preference vs another is never overrated...

Just when you start to think you know it all... you start finding out you know nothing... unknown

The more I learn, the more I learn how little I know. -- Socrates

 

[retird]

Desert Reign The More I Learn The Less I Know - YouTube

That is exactly it... You can't say one is better than another... It's a matter of preference and one persons preference vs another is never overrated...

Just when you start to think you know it all... you start finding out you know nothing... unknown

The more I learn, the more I learn how little I know. -- Socrates

 

[veganvap]

"A closed mind that thinks their's is the only way, never learns..."

yeah, 'one way' as in setting Watts and leaving it one way.
ok, sorry, thread back on track.

 

[rdsok]

"A closed mind that thinks their's is the only way, never learns..."

yeah, 'one way' as in setting Watts and leaving it one way.
ok, sorry, thread back on track.

Actually it's about showing respect for other methods that work for other people... something else you've yet to learn apparently.

 

[VapingTurtle]

...

...

Can I play, too? I'm good at juvenile, nonsensical, adversarial rhetoric, I'm told.


This is a very important thread about a product recall. Y'all wanna gibber? Take it to a gibberish thread. Groove Recall discussion only here.

 

[VapingTurtle]

( bump )