Is it stuck in processing?

[Ethan Shaw]

Hey I ordered from you guys and have just been looking around at the reviews. Im not complaining or anything Im just kind of concerned. Ive waited about 24 hours and nothing seemed to have changed. Would I get an email about tracking information or would I get that through the website? Guess im just wanting an update lol if theres any information about it. Again not complaining just kind of concerned from the reviews ive been reading. Thanks again!

Order Number: #V100232743

Also I saw someone say something about there age not being verified and they didnt get there items. It says it verified my age so it should be fine right?

I dont order really online I usually just go to my local vape shop but they just closed so its rough having to drive 30mins xD.

 

[low_tar_neil]

Hey I ordered from you guys and have just been looking around at the reviews. Im not complaining or anything Im just kind of concerned. Ive waited about 24 hours and nothing seemed to have changed. Would I get an email about tracking information or would I get that through the website? Guess im just wanting an update lol if theres any information about it. Again not complaining just kind of concerned from the reviews ive been reading. Thanks again!

Order Number: #V100232743

Also I saw someone say something about there age not being verified and they didnt get there items. It says it verified my age so it should be fine right?

I dont order really online I usually just go to my local vape shop but they just closed so its rough having to drive 30mins xD.

Hi Ethan, I can confirm that your age was verified ok, however, the warehouse have been dealing with some technical issues and it's meant a slight delay on some orders going out, I can try and get someone to find out what's going on, or just cancel and refund if it's a better option for you?

 

[Ethan Shaw]

Hi Ethan, I can confirm that your age was verified ok, however, the warehouse have been dealing with some technical issues and it's meant a slight delay on some orders going out, I can try and get someone to find out what's going on, or just cancel and refund if it's a better option for you?

Bet was just making sure . And that be great thanks and no need to refund its all good. Is there an ETA on when it would get shipped out? I did the 3-7 day shipping would it still be in that time frame?

 

[low_tar_neil]

Bet was just making sure . And that be great thanks and no need to refund its all good. Is there an ETA on when it would get shipped out? I did the 3-7 day shipping would it still be in that time frame?

I will ask someone to find out and let you know, they will probably send you an email later, they get in at 9.30 pst.

 

[Ethan Shaw]

I will ask someone to find out and let you know, they will probably send you an email later, they get in at 9.30 pst.

Sounds good thank you so much

 

[Ethan Shaw]

@low_tar_neil
Hey the order still is in processing and I cant get a hold of anyone when I email or call. I was wanting to get my order before christmas but I doubt I'll get it is it possible I could just get a refund it's been almost 6 days now. If not could I get an estimate or something?

 

[Ethan Shaw]

I'd prefer to just get an estimate to when it get shipped

 

[low_tar_neil]

I'd prefer to just get an estimate to when it get shipped

I’ve asked someone to get that to you ASAP, sorry for the hassle.

 

[Ethan Shaw]

@low_tar_neil np thnx!