Issues with MyVaporStore

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zoiDman

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Hmm, and I thought it might just be our carrier sandbagging his deliveries: marking them as delivered one day and delivering them the next. But it seems to be more wide-spread and a systems-problem on their end..

The USPS Tracking can have some Issues. But I think one thing that should be Considered is the Astronomical Volume of Items that the USPS processes in any given day.

So whereas we might Focus on a Late Package or a Tracking Page that doesn't reflect correct information, for every One of these, there are 100,000's that are Delivered Normally.

I get Bent at the USPS sometimes. I think Everyone Does from time to time. But when I think of the Hundreds and Hundreds of Packages that I have sent as an e-Bay Seller, and the Hundreds of Items I have received as a Buyer or vape Mail, I have to put it into perspective.
 

glointhedark

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I signed up for the "My USPS" service on the Post Office site. It is a free service, and lists all your Post Office tracking numbers in one place. Most of the time it will add a shipment automatically. If I don't see a package that I have a tracking number for, I can add it manually. You can have tracking updates sent to your phone or email address. I think it must go by the street address, since I get notifications and tracking on packages that my daughter and her boyfriend are expecting, too. Good information for me to have. I am retired and home all day with my grandson, who has autism. We have those "community mailboxes", so regular mail and small packages that fit in the mailbox are not a real issue. When I am expecting a delivery that will not fit in the box, I can let him know that the dogs will be barking at the mail lady when she rings the bell. We have found that if we can let him know things ahead of time, it will help mitigate some of the issues he has.

Since the holidays, my email notifications have not been consistent about "real time" information. I can always go to the "My USPS" page, log in, and see all the current information on anything we are expecting.
 

Beeker

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So now I'm expecting a delivery that I ordered from Vappora...and the USPS says my delivery is delayed due to a 'Processing Exception'...so I drilled through their website and even their list of terms doesn't define what the heck that means...I hope it doesn't mean the two replacement glass tanks for my Kanger were broken...

The USPS is everything I've come to expect from world class government efficiency...:-x
 
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Racehorse

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The USPS is everything I've come to expect from world class government efficiency...:-x

People who bash USPS seem blissfully unaware at just how much they do, and pretty efficiently given the numbers.

they process, mostly successfully,
  • 509 million — number of mailpieces processed and delivered each day
Seems like a pretty efficient model to me.

"Here’s just ONE day in the life of the United States Postal Service. (Figures are averages.)
  • 227.1 million — revenue received, in dollars
  • 5.9 million — dollars paid to postal employees in salaries and benefits
  • 509 million — number of mailpieces processed and delivered each day
  • 21.2 million — average number of mailpieces processed each hour
  • 353,000— average number of mailpieces processed each minute
  • 5,890 — average number of mailpieces processed each second
  • 206 million — pieces of First-Class Mail processed and delivered
  • 7,184 — number of letter carriers who deliver mail entirely on foot — The USPS Fleet of Feet
  • 122,000 — number of address changes processed
  • 3,630 — number of addresses added to our delivery network
  • 4.1 million — number of people who visit usps.com
  • 758,356 — dollar amount of online stamp and retail sales at usps.com
  • 1.5 million — amount of money spent on postage for Click-N-Ship labels
  • 146,850— number of Click-N-Ship labels printed
  • 306,930 — number of money orders issued
  • 1.5 million — dollars spent at self-service kiosks in Post Office lobbies
  • and finally:

  • 0 — tax dollars received for operating the Postal Service

:)

Sorry, but it appears to be a very successful business model to me. I've been sending and recieving mail for 50+ years in large volumes and can count on my fingers the number of things I didn't get or didn't get where they were supposed to go.

In tornadoes, ice storms, blizzards, hurricanes, and temperatures from below zero to 108+ degrees.

It's a huge operation though, and yes, out of the almost 2 billion pieces of mail that they move per year, in an industrial environment, that a few are going to get lost ..... either at the sorting center, on a plane, or off a carrier truck.

It is pretty mind boggling what they are able to do........nobody can touch them. Not UPS, not FedEx, nobody has the *network* that USPS has.......and it's pretty cheap, too!
 

Racehorse

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USPS says my delivery is delayed due to a 'Processing Exception'..

FWIW, a processing error can be many things, but at least they CAUGHT and KNOW there's been a problem, and have logged it, huh?

It usually means that the processing center must handle the problem *manually*.

It could be something was not right w/the bar code, or in a rural area, a scanner lost signal or didn't update, or somebody got a new scanner that doesn't work, or a chemical was detected in or on the package, the package got damaged, or the ttracking system goes offline or something.

(massive flash flooding has been happening in the midwest, and tornadoes all over the place around TX, OK, AR, etc. yesterday---my PO was unable to get signal during the tornado watch we had yesterday, everyone else was busy taking cover while they were still trying to do their jobs. :))

Also, keep in mind, MANY "processing errors" are just an issue with the tracking system, and your mail is still moving and will get to you anyway. I had one that had a processing error and an hour later it was in my mailbox. :)

when I inspected it, the business that printed out the elecctronic postage needed to replace their printer ink.....parts of the bar code were pretty faded on the label. So a lot of scanners probably couldn't READ the label, and a postal employee had to manually enter the tracking or something.
 
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Racehorse

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Many people are unaware of legislation that is crippling the postal service. This is a good read USPS: Agency crippled by congressional mandate

Many people are just plain unaware of what a huge operation the USPS is, and how much mail they move every day, and what the entire environment is, from the moment something is given to them, to when it gets to you....and just how many trucks, airplanes, human beings, and machines your package has to go thru.

It's sort of like people who live in urban areas all their lives and kinda dont' know where their vegetables come from, they have never *seen* an actual carrot growing up out of the ground. :)
 

Beeker

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FWIW, a processing error can be many things, but at least they CAUGHT and KNOW there's been a problem, and have logged it, huh?

It usually means that the processing center must handle the problem *manually*.

It could be something was not right w/the bar code, or in a rural area, a scanner lost signal or didn't update, or somebody got a new scanner that doesn't work, or a chemical was detected in or on the package, the package got damaged, or the ttracking system goes offline or something.

(massive flash flooding has been happening in the midwest, and tornadoes all over the place around TX, OK, AR, etc. yesterday---my PO was unable to get signal during the tornado watch we had yesterday, everyone else was busy taking cover while they were still trying to do their jobs. :))

Also, keep in mind, MANY "processing errors" are just an issue with the tracking system, and your mail is still moving and will get to you anyway. I had one that had a processing error and an hour later it was in my mailbox. :)

when I inspected it, the business that printed out the elecctronic postage needed to replace their printer ink.....parts of the bar code were pretty faded on the label. So a lot of scanners probably couldn't READ the label, and a postal employee had to manually enter the tracking or something.
According to the PO, a label from another package got stuck to mine and it caused it to 'loop' in the system....they have 'manually' corrected the problem, although as of a few hours ago the status hasn't updated.

As they say, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." As the United States Postal Service is an independent establishment of the Executive Branch of the Government of the United States and operates in a business-like way, I would expect no less than the top notch service they have rendered thus far.
 
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Beeker

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People who bash USPS seem blissfully unaware at just how much they do, and pretty efficiently given the numbers.

they process, mostly successfully,
  • 509 million — number of mailpieces processed and delivered each day
Seems like a pretty efficient model to me.

"Here’s just ONE day in the life of the United States Postal Service. (Figures are averages.)
  • 227.1 million — revenue received, in dollars
  • 5.9 million — dollars paid to postal employees in salaries and benefits
  • 509 million — number of mailpieces processed and delivered each day
  • 21.2 million — average number of mailpieces processed each hour
  • 353,000— average number of mailpieces processed each minute
  • 5,890 — average number of mailpieces processed each second
  • 206 million — pieces of First-Class Mail processed and delivered
  • 7,184 — number of letter carriers who deliver mail entirely on foot — The USPS Fleet of Feet
  • 122,000 — number of address changes processed
  • 3,630 — number of addresses added to our delivery network
  • 4.1 million — number of people who visit usps.com
  • 758,356 — dollar amount of online stamp and retail sales at usps.com
  • 1.5 million — amount of money spent on postage for Click-N-Ship labels
  • 146,850— number of Click-N-Ship labels printed
  • 306,930 — number of money orders issued
  • 1.5 million — dollars spent at self-service kiosks in Post Office lobbies
  • and finally:

  • 0 — tax dollars received for operating the Postal Service

:)

Sorry, but it appears to be a very successful business model to me. I've been sending and recieving mail for 50+ years in large volumes and can count on my fingers the number of things I didn't get or didn't get where they were supposed to go.

In tornadoes, ice storms, blizzards, hurricanes, and temperatures from below zero to 108+ degrees.

It's a huge operation though, and yes, out of the almost 2 billion pieces of mail that they move per year, in an industrial environment, that a few are going to get lost ..... either at the sorting center, on a plane, or off a carrier truck.

It is pretty mind boggling what they are able to do........nobody can touch them. Not UPS, not FedEx, nobody has the *network* that USPS has.......and it's pretty cheap, too!
I apologize to all the friendly folk out there I may have 'offended' with my current frustration.

No doubt the VAST majority of USPS employees do a fantastic job considering the host of obstacles they must navigate on a daily basis...I'm on excellent terms with my local mail carrier and she does a superb job.

I worked in Government for more than 40 years...so I've got a pretty good idea of the challenges they face. Austere budgets...dwindling resources...outdated equipment. Everybody get's frustrated and vents once in awhile.

However, I've also used the USPS for more than a half century and cannot count the times either on my fingers, and toes and on your fingers and toes how many times stuff never came in at all much less the stuff that came in busted, squashed, kicked, and yes once it even had tire tracks on it. Just lucky I guess.

It's not the USPS...but at times it seems some of the people who work there may need a long vacation...
 

Racehorse

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According to the PO, a label from another package got stuck to mine and it caused it to 'loop' in the system....they have 'manually' corrected the problem

Oh, that's super interesting, thanks for the FB, because it does look like Processing Exception pretty much refers to anything that has to be "manually corrected".

A few times when I mail out stuff, I run my hands around the package, because I know there are sometimes "tape ends" that are still sticky and I think about that causing my package to attach itself to a buddy package in those big canvas mailbags :lol:

OTOH, you wouldn't believe some of the stuff I've received that actually made it here in one piece:

1) ECFer sent me a 30ml bottle of ejuice that I bought in the classies, in a first class mail thin paper envelope designed for a letter or a bill. . :confused: My postmaster and I were "marvelling" that somebody would actually do that....I mean, a thin letter envelope like the kind you would mail a bill in.......the ejuice was hanging out of a large gaping hole in the envelope (no surprise about the hole LOL) but by the grace of gawd the hole was still holding on to the eliquid bottle. (bottle was plastic).

2) well known vendor sent me liquid in a "free" priority mail cardboard envelope. YOu know, the FLAT envelopes made for mailing documents only to somebody. :confused:

That took me a 1/2 day with soap and a bucket down at my mailbox by the road, and my rural carrier said it dripped all over everything, he had to wrap it in a dry cleaning bag he had under the seat. :confused:

Again, we could not figure out WHY anybody would mail something in an envelope designed for flat things, when the objects mailed were large and cylindrical. :rolleyes:

That main rite of passage in Kindergarten, you know, where they have you put triangles in teh triangle slots, and circles in the circle slot........some kinda major developmental advancement didn't happen with these 2 above persons who sent me stuff, I guess?

It made me wonder how they function in the world. :lol:

So, as dumb as the USPS is sometimes, the BS they have to deal with is probably...........UNREAL. :lol:
 

Beeker

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Oh, that's super interesting, thanks for the FB, because it does look like Processing Exception pretty much refers to anything that has to be "manually corrected".

A few times when I mail out stuff, I run my hands around the package, because I know there are sometimes "tape ends" that are still sticky and I think about that causing my package to attach itself to a buddy package in those big canvas mailbags :lol:

OTOH, you wouldn't believe some of the stuff I've received that actually made it here in one piece:

1) ECFer sent me a 30ml bottle of ejuice that I bought in the classies, in a first class mail letter envelope. :confused: My postmaster and I were "marvelling" that somebody would actually do that....I mean, a thin letter envelope like the kind you would mail a bill in.......the ejuice was hanging out of a large gaping hole in the envelope (no surprise about the hole LOL) but by the grace of gawd the hole was still holding on to the eliquid bottle. (bottle was plastic).

2) well known vendor sent me liquid in a "free" priority mail cardboard envelope. YOu know, the FLAT envelopes made for mailing documents only to somebody. :confused:

That took me a 1/2 day with soap and a bucket down at my mailbox by the road, and my rural carrier said it dripped all over everything, he had to wrap it in a dry cleaning bag he had under the seat. :confused:

Again, we could not figure out WHY anybody would mail something in an envelope designed for flat things, when the objects mailed were large and cylindrical. :rolleyes:

That main rite of passage in Kindergarten, you know, where they have you put triangles in teh triangle slots, and circles in the circle slot........some kinda major developmental advancement didn't happen with these 2 above persons who sent me stuff, I guess?

It made me wonder how they function in the world. :lol:

So, as dumb as the USPS is sometimes, the BS they have to deal with is probably...........UNREAL. :lol:
How true...I often find the reason you can't figure out why someone would do such things is you're not capable of that level of thinking! Fortunately all of the companies I've done business with so far are excellent and package their products with great care...you ever shop at Wizard Labs? My god their packing is excellent! At least a half dozen orders in the past 5 months, many with glass ware (and glass ware with liquids)...Nary a single problem! Knock wood.
 
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jseah

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Many people are unaware of legislation that is crippling the postal service. This is a good read USPS: Agency crippled by congressional mandate
I actually knew this.....and also don't forget too that the USPS proposed dropping Saturday delivery because they figured that it could save however many billion a year in expenses, but Congress refuses to allow them to. Congress' reasoning is that if Monday is a federal holiday, then people would have to wait four days between deliveries (Friday to Tuesday).
 

retired1

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Many people are unaware of legislation that is crippling the postal service. This is a good read USPS: Agency crippled by congressional mandate

The linked is an opinion piece and not based in fact.

The Postal Service has traditionally under funded the pension requirements for years. There is absolutely no requirement for them to pay into the fund for people that have not been hired. That's nothing more than a union ploy to garner sympathy from the public.

And as this has been derailed from the original topic, moving.
 
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Beeker

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How true...I often find the reason you can't figure out why someone would do such things is you're not capable of that level of thinking! Fortunately all of the companies I've done business with so far are excellent and package their products with great care...you ever shop at Wizard Labs? My god their packing is excellent! At least a half dozen orders in the past 5 months, many with glass ware (and glass ware with liquids)...Nary a single problem! Knock wood.
UPDATE: Got my shipment intact...both glass tanks well packaged in the original 5 pack box (a very sturdy box to be sure). Great customer service too. @Newbie vapor, you ever resolve your issue?
 
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Newbie vapor

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Quick update!

MVS filed a claim with USPS about this.
In the meantime, MVS has reshipped my order & I'm now closely tracking every single scan/update on it.
Hoping to get it this time around!

I actually requested MVS to send it to my local USPS office instead of my residence this time, so the whole idea of it getting stolen doesn't occur. But MVS apparently cannot change reshipment addresses or some?
That's fine though, was just my precautionary step.

I'm super excited. If all goes well, I should have it tomorrow!!!
 
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