Just like before, bad end cap

[DRLyman]

So I ordered another Buzz pro a couple weeks ago. I don't care for the delrin threaded caps, so I ordered an all metal cap to be used instead. Once again, I was sent another end cap that doesn't fit the device. This is the same thing that happened the first time I ordered one for my other Buzz. That one I sent back and got a replacement that works. I can understand a bad one slipping through every now and then, but right now I am 2 for 2. This time, I'm just going to return it and be done with it. Frustrating to say the least. /rant

 

[Bovinia]

Did the all metal cap come in the package with your Buzz Pro? Chrome or brass? Does it not screw into it or does it not work as an on/off switch?

 

[DRLyman]

I ordered it after getting the second Buzz. It's the chrome bottom cap and it screws in maybe one full turn then stops.

 

[Bovinia]

Sounds like the threads are over chromed Drop Mike a note at sales@notcigs.com and explain the problem. Ask him to send you another one that he screws on the bottom of a tube to make sure it fits. I personally don't see any reason you should ship the bad one back.

 

[DRLyman]

Sounds like the threads are over chromed Drop Mike a note at sales@notcigs.com and explain the problem. Ask him to send you another one that he screws on the bottom of a tube to make sure it fits. I personally don't see any reason you should ship the bad one back.

Yep, that's what the problem was with the last one. Now they are out of stock on the site. Looks like I got the last one.

 

[BuzzKill]

I have more , the girls are supposed to check these before shipping , we sell very few of them so most likely they forgot , I will have them check for a GOOD one and send it out on Monday to you, sorry for the mess up .

 

[DRLyman]

I have more , the girls are supposed to check these before shipping , we sell very few of them so most likely they forgot , I will have them check for a GOOD one and send it out on Monday to you, sorry for the mess up .

Thank you very much. Do you need any more info from me? I originally sent an RMA request and chose the option of store credit because they were listed as out of stock. If you have more, I'd really prefer getting a replacement like you said instead of the credit. Do I need to send the bad one back?
Thanks for the great service. It is appreciated.

 

[BuzzKill]

Thank you very much. Do you need any more info from me? I originally sent an RMA request and chose the option of store credit because they were listed as out of stock. If you have more, I'd really prefer getting a replacement like you said instead of the credit. Do I need to send the bad one back?
Thanks for the great service. It is appreciated.

No need to send it back ! I will MAKE SURE that this one is good ! even If I have to MOD IT !
got all your info !

Trust me this stuff DRIVES ME CRAZY TOO !!

 

[DRLyman]

No need to send it back ! I will MAKE SURE that this one is good ! even If I have to MOD IT !
got all your info !

Trust me this stuff DRIVES ME CRAZY TOO !!

Thank you so much. You guys are the best, and I appreciate it.

 

[Ravenscroft]

Can you still get all chrome end-caps as the delrin one on my latest Buzz Pro is terrible to get working. I have to fiddle about after every battery change to get the red light to come on.

It is driving me crazy.

RC

 

[Butters78]

DR bro I'm glad you're getting it all worked out!

Notcigs customer service A++++

 

[DRLyman]

DR bro I'm glad you're getting it all worked out!

Notcigs customer service A++++

Thanks. Yep, the Notcigs crew is great. Their customer service can't be beat. Just one more reason why I love these Buzz Pros.

 

[Bovinia]

Can you still get all chrome end-caps as the delrin one on my latest Buzz Pro is terrible to get working. I have to fiddle about after every battery change to get the red light to come on.

It is driving me crazy.

RC

RC, I've ordered both of mine with the full brass bottoms just for that reason. Drop Mike a like at sales@notcigs.com and talk to him about the chrome ones. He said he still has some but they aren't listed on the website.