K100 - help!!!

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thebong24

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A picture is worth a thousand words.

Can you link to the parts you ordered(exactly) we can take a look.
Anything that list as 510 should fit.

If you got the wrong fit, there are plenty of adapters available.

U can check on my youtube reviews on k100 just search my name ;) I put different tops on k100 and they fit well :beer:

sent from mars
 

thebong24

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I got my vivi nova in the mail today, very happy!!!!

Nice!!! Do u have protank already? It looks slick on the k100 heres a picture ;)

sent from mars
 

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xstitch

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Nice!!! Do u have protank already? It looks slick on the k100 heres a picture ;)

sent from mars

I don't! I'll probably stick with the mini vivi's for now. I bought 5 replacement heads, so hopefully I'll be good for awhile! I did get the other tanks to work finally but now I'm not so sure I like them, live and learn!

I'll try to get a pic sometime!
 

nahoku

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The website says, no returns, not even gonna ask them!

Just because the website says no returns, it doesn't mean you shouldn't contact Customer Service. A lot of ecig websites say no returns under the pretense that everything is a "consumable". Personally, I think that's an escape route for them.

It sounds like the box contained the wrong carts. If it says 510 on the box and they don't fit, then something's wrong with the carts. Contact them and see what they say. I've returned stuff several times to places that advertise no returns.
 

thebong24

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The best I could do before my phone died!!
View attachment 196442

That looks great!!! Also try running 1.8 on the vivi since its mechanical for full power ;)... but u shoild be alright with 2.4 heads since I had mine running sometimes in 2.4 with perfect hits but I orefer the 1.8 on my other vivi :D

sent from mars
 

c00lkatz

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Just because the website says no returns, it doesn't mean you shouldn't contact Customer Service. A lot of ecig websites say no returns under the pretense that everything is a "consumable". Personally, I think that's an escape route for them.

While I agree that the OP contact customer service, I don't think the vendor is trying to create an escape route. You have to realize that most of e-cig equipment is not only cheap, but can vary in use depending on the user. It's completely conceivable that the end-user can be blamed for failure of the product, rather than the product itself. On top of that, e-cig equipment is cheap and competition is fierce. There is not much markup on the products most of these vendors sell, which leaves very little "wiggle room" when it comes to customer service. Most (good) vendors do what they can to make the customer happy, but the ultimate end-goal is to make a profit, which can be difficult when it comes to e-cigs. In this industry, it's quantity over quality...meaning you sell thousands of one product at a lower price, rather than just a few at a higher price. Each vendor has to seriously consider cost to profit ratio when warranting one of their products. It's not completely unthinkable that a vendor would want to protect themselves against those that quite literally "don't know what the **** they're doing." In an industry as new as e-cigs, I'm sure it happens quite a bit. And I don't blame the vendors one bit. After all, it's not their fault, it's the manufacturer's. They do what they can with what they're given. They meet demand with supply, and that is the extent of it. Any native defects should be blamed on the manufacturer, not the vendor. And therefore, the vendor should not be held liable, especially considering most issues are "user error."
 
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nahoku

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While I agree that the OP contact customer service, I don't think the vendor is trying to create an escape route. You have to realize that most of e-cig equipment is not only cheap, but can vary in use depending on the user. It's completely conceivable that the end-user can be blamed for failure of the product, rather than the product itself. On top of that, e-cig equipment is cheap and competition is fierce. There is not much markup on the products most of these vendors sell, which leaves very little "wiggle room" when it comes to customer service. Most (good) vendors do what they can to make the customer happy, but the ultimate end-goal is to make a profit, which can be difficult when it comes to e-cigs. In this industry, it's quantity over quality...meaning you sell thousands of one product at a lower price, rather than just a few at a higher price. Each vendor has to seriously consider cost to profit ratio when warranting one of their products. It's not completely unthinkable that a vendor would want to protect themselves against those that quite literally "don't know what the **** they're doing." In an industry as new as e-cigs, I'm sure it happens quite a bit. And I don't blame the vendors one bit. After all, it's not their fault, it's the manufacturer's. They do what they can with what they're given. They meet demand with supply, and that is the extent of it. Any native defects should be blamed on the manufacturer, not the vendor. And therefore, the vendor should not be held liable, especially considering most issues are "user error."
The reason I used the word "escape" was because this is exactly what would happen if the OP didn't contact CS. Have you read this thread? This has nothing to do with whether or not the OP knows what she's doing... the carts do not physically fit. You believe this is user error? You believe the vendor is not liable because maybe the manufacture put the wrong carts in the box? You're kidding right? It wasn't her mistake... the vendor sent the wrong stuff without even verifying that what was being sent was actually correct.

She should call the vendor and speak to them. The vendor should then send the correct carts to her "at their expense", and also include a return shipping label, again "at their expense", if they want the bad carts sent back to them. This is how it should be handled by any "respectable" vendor.

Beyond that, my "personal" opinion is based on stuff I've seen or have had to deal with. I even saw one vendor mention that some of their ecig products must be looked at like you would look at regular cigarettes... as a consumable, and that's why there are no returns on that item. Unfortunately, I can't find where I saw that. But I did see it. Now if that's not an escape route, I don't know what is.
 

xstitch

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That looks great!!! Also try running 1.8 on the vivi since its mechanical for full power ;)... but u shoild be alright with 2.4 heads since I had mine running sometimes in 2.4 with perfect hits but I orefer the 1.8 on my other vivi :D

sent from mars

I quickly took the 2.4 out and used the 1.8 before I even filled the tank! And, the 5 replacements I ordered are 1.8 :) At least I did something right :laugh:
 
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