Keeping an eye

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dc2k08

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May 21, 2008
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www.e-cignews.com
this is their return policy:

Return of GreenCig products is made within 30 days of purchase. Shipping and handling charges are non-refundable. Customer is responsible for shipping and handling charges with the returning of the products. Atomizers are not returnable for hygienic reasons. Warrantees do not include returning of products found to be scratched, misused, modified or altered.

Customer must request an RMA via email and contact us to get returning authorizations. The returned product should be packed in the original packaging including manuals, accessories, cables etc. Please put RMA number outside the package.

...found to be scratched?...30 days...Customer is responsible for shipping.....these better be disposably cheap or they can keep them with a waranty like that...but they wont be so no sale for me...i'll hang onto me 4081
 

CaSHMeRe

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A 30 day warranty on a disposable ecig like the g300 or g400 is understandable. What fails the most on ecigarettes? the atomizer. when you dispose of it every day or every 2 days warranty doesn't matter.

the warranty covers the batteries, charger, etc... which I'm sure you will be able to tell right outta the gate if you are having issues with it or not.

I would understand a long warranty like Janty if the atomizer was meant to last, but its not, thus reflected in the warranty terms.
 

dc2k08

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A 30 day warranty on a disposable Ecig like the g300 or g400 is understandable. What fails the most on ecigarettes? the atomizer. when you dispose of it every day or every 2 days warranty doesn't matter.

the warranty covers the batteries, charger, etc... which I'm sure you will be able to tell right outta the gate if you are having issues with it or not.

I would understand a long warranty like Janty if the atomizer was meant to last, but its not, thus reflected in the warranty terms.
i have to disagree cahsmere. i have had to return or replace a number of batteries which have started to fail under a month and a little beyond. if green-cig decide to price these batteries expensively and only issue the month's warranty. im out. also its very easy to drop these e-cigs as they are continually being handled and dropping one especially directly on its head breaks them. so i will need to purchase replacements..if their price is expensive and warranty crap that i will be more likely wanting to scam them for replacements. if they are cheap i dont mind buying a load and never availing of the warranty.
 

CaSHMeRe

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i have to disagree cahsmere. i have had to return or replace a number of batteries which have started to fail under a month and a little beyond. if green-cig decide to price these batteries expensively and only issue the month's warranty. im out. also its very easy to drop these e-cigs as they are continually being handled and dropping one especially directly on its head breaks them. so i will need to purchase replacements..if their price is expensive and warranty crap that i will be more likely wanting to scam them for replacements. if they are cheap i dont mind buying a load and never availing of the warranty.

i can definitely understand you viewpoint dc2k08 and you made several good points ... :thumb:

we'll just have to wait and see how it plays out.
 

jamie

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What fails the most on ecigarettes? the atomizer. when you dispose of it every day or every 2 days warranty doesn't matter....
Hmmm. My thoughts are opposite. With the atomizer and cart being all in one, a) that is mostly what I'll be purchasing and b) I presume they will be priced accordingly. Each one that doesn't work is another I have to buy to get that one or two days of smoking.

If I budget for 30 pieces per month and first 5 of them don't work, then 9 of them don't work, then 3 of them don't work... I wouldn't find it acceptable over time to absorb those extra costs and provide them further profits (in replacement costs) as a reward for quality problems. If they don't want atomizers returned for hygienic reasons, that's fine, however replacements would still be owed to me.
 

trog100

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my ruyan cigars comes with a five a year guarantee.. the place i bought it from says send it back they sent a new one.. i cover postage both ways..

will i bother when it fails.. dunno.. how long will it really last.. dunno..

will i stand on principles and demand my rights.. nahhh.. but only cos i didnt pay ruyan prices for it.. i might if i had of done..

trog
 

Kit

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my ruyan cigars comes with a five a year guarantee.. the place i bought it from says send it back they sent a new one.. i cover postage both ways..

will i bother when it fails.. dunno.. how long will it really last.. dunno..

will i stand on principles and demand my rights.. nahhh.. but only cos i didnt pay ruyan prices for it.. i might if i had of done..

trog

Is that with heavengifts trog where i have ordered mine,if so if the atomizer goes can i send it back and get a new one?
 

trog100

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Is that with heavengifts trog where i have ordered mine,if so if the atomizer goes can i send it back and get a new one?

yep u pay the postage both ways.. i would advice taking steps to make it dead as opposed to simply turning into a wimp.. they might say our products are designed to be discrete wimpdom being normal.. he he he

the advantage of paying the 28 dollars for a spare atomizer.. when u buy one.. u aint smoke less during the inevitable return three weeks delay.. paying express would make the return process uneconomical and unless u have a spare impractical..

once again never take anything i say seriously.. my tongue is permanently in my cheek..

trog
 
I got an email from GreenCig Technology yesterday. Their online US store is now open.. $149 starter kits and the G400 is not listed for sale yet.

That's okay. I'm not going to pay $149 for it. But that G400 does look good. I resist the urge.

GreenCig is ready for the local shops as it is certified by US FDA (Food and Drug Administration).

Okay, show us the certificate.
 
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TropicalBob

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Oh yes, please do show us. FDA certification would be best news we could get in this country. That would open up the future of e-smoking here.

I, too, saw the GreenCig page and fell over at the price. But the real killer there is that they say a cart/atomizer equals 20 cigs (not to Trog, I bet), so a pack-a-day dude or dudette is going to go through one disposable a day. They cost $4.45 each! Compare that to LoongTotem's 90 for $50, $1.80 a cart/atomizer.

Only high rollers in Las Vegas could afford this device for regular use.
 
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