Little help please . . .

[jmpublius]

Sorry guys and gals. Haven't been on here in awhile due to the nice weather that only lasts a couple of months where I live. This is hardly the way I want to pop in on the forum, but customer service has unfortunately been less than helpful, and I think a little confused as to the nature of my ticket.

Oh yeah . . . there's a question in here somewhere. Does anyone know what juice would taste like if it was without any flavoring, or had too much PG in it?

Three of the bottles from my last order were devoid of taste and had this flowery, dusty, chemical smell/taste to them. They were Kamel, Parlament, and Green Tea. I tried shaking them---didn't work. Honestly, I've never had Parlament and Green Tea before, but I've had Kamel, and what is in that bottle is not Kamel. Period.

Like I said, I tried to go the CS route, but I'm not getting that top customer service I'm used to from V4L. The person handling my ticket just keeps stating company policy/quality control, and seems to think I don't care for the flavors. That's a bunch of BS. I've had a few flavors I didn't like, and bit the bullet, but there's def. something wrong with these. I even offered to send them back no questions asked, and was told that no company would take back juice because someone didn't care for the flavors. Again, that's not my complaint---he's not getting it.

 

[keyzygirl]

Could it be that your taste buds are wonky or do other juices still taste okay?If not PM Chadley or Mark and talk to them.Maybe they can help.

 

[Morandir835]

+1 to what Ms. Keyzy said.

Have you tried eating any chocolate, waiting a bit, then vaping them Jmpublius sir? That can help reset your tastebuds...

 

[jmpublius]

Thanks guys. Tried a couple of the things you suggested. I also waited a few days before filling my ticket. All my other juices taste fine---from tobacco flavors to fruits to menthol. Something's up with these. I can tell when something tastes bad, and something doesn't taste "right." There's a definite chemical tinge to them that I've never tasted before. And it's consistent between all three flavors. That's why I thought it might be a PG issue.

 

[Morandir835]

Time to pm someone Jmpublius sir...

 

[dohsma]

I can help you jmpublius. The answers that you got from CS are V4L policy. But if you PM me your order number maybe we can get to the bottom of the issue and get it straightened out for you.

 

[Becka]

+1 to what Ms. Keyzy said.

Have you tried eating any chocolate, waiting a bit, then vaping them Jmpublius sir? That can help reset your tastebuds...

GREAT, an excuse to eat chocolate!! I have never heard that before, but good to know for sure.

 

[keelalagirl55]

JM...to address the question not V4L related really....lol....plain pg does not have a chemical/flowery kinda taste. There is actually a slight sweetness to it, but that is about it. Like the difference between kool-aid and water. Now when you add good clean nicotine to it, it gives it a slight peppery taste and the strength will regulate how peppery it is....but again, there should be no chemical/flowery taste to it.

 

[jmpublius]

Geez kelala, nothing like being late to the party. You must be taking lessons from me. Thank you though---this gives me a chance to follow up. I didn't bother before because I felt like I was kinda being a whiner, and was reluctant to post this in the first place.

I'm happy to report that V4L, being true to their tradition of excellent customer service, quickly resolved the issue. I'm very happy with the service I received. And I look forward to continuing with V4L products. In the spirit of being completely honest, I will say for those of you looking to switch to 0mg, I'd be cautious about ordering when making the switch.

There is a definite discrepancy in the flavor between 0mg and the flavor in juices that contain nicotine. I've had some juices that taste great at 0mg, and others that seem way, way off. Obviously, nic has a flavor, and if I can attribute anything to this discrepancy, loss of nic would have to be it. As always, YMMV ---- good luck to anyone else trying to make that switch.

 

[waylonjessi4ever]

Sorry guys and gals. Haven't been on here in awhile due to the nice weather that only lasts a couple of months where I live. This is hardly the way I want to pop in on the forum, but customer service has unfortunately been less than helpful, and I think a little confused as to the nature of my ticket.

Oh yeah . . . there's a question in here somewhere. Does anyone know what juice would taste like if it was without any flavoring, or had too much PG in it?

Three of the bottles from my last order were devoid of taste and had this flowery, dusty, chemical smell/taste to them. They were Kamel, Parlament, and Green Tea. I tried shaking them---didn't work. Honestly, I've never had Parlament and Green Tea before, but I've had Kamel, and what is in that bottle is not Kamel. Period.

Like I said, I tried to go the CS route, but I'm not getting that top customer service I'm used to from V4L. The person handling my ticket just keeps stating company policy/quality control, and seems to think I don't care for the flavors. That's a bunch of BS. I've had a few flavors I didn't like, and bit the bullet, but there's def. something wrong with these. I even offered to send them back no questions asked, and was told that no company would take back juice because someone didn't care for the flavors. Again, that's not my complaint---he's not getting it.

Just curious ,what did they do ( if anything about this ? ) I just received a bottle of cowboy 18mg and it had NO tobacco taste to it ,no it is not my tastebuds and yes I have had cowboy before .Batch was produced in april ....what do i do ? eat the 13.50 ? will they credit to account ?

 

[KrisBKream]

Just curious ,what did they do ( if anything about this ? ) I just received a bottle of cowboy 18mg and it had NO tobacco taste to it ,no it is not my tastebuds and yes I have had cowboy before .Batch was produced in april ....what do i do ? eat the 13.50 ? will they credit to account ?

Uh oh... I think I got the same batch. Haven't opened it yet, been working on the previous bottle. But it's a very very different color than my last bottle. I'll let you know what I experience

 

[waylonjessi4ever]

please do ...my batch date is 4/26/2011....im going to pm someone cause I just cant be wasting money like this .

 

[KrisBKream]

Oh man... I think my first bottle was wrong and this one is the right flavor. I liked the last one because of the "very mild tobacco flavor." Can giving me the right bottle this time be considered a mistake?

It's not too bad though.

Edit: Now I'm confused. My batch date is 4/26 also. The flavor is most definitely different, but it tastes more tobacco-y to me. Either way, not as good as my last batch definitely

 

[Morandir835]

Some batches do differ slightly in flavor Krisbkream sir, have three batches of nuport wow, all ther with it's unique positives and negatives.

 

[KrisBKream]

I've experienced that with a couple other flavors. This change is pretty dramatic. Even the color threw me off. One bottle was extremely light like my green tea and the next was darker than my waffle. Weird.

 

[Morandir835]

Wowboy has been like that KirisBKream sir, the batch that was available when I first started wasn't as red and had a little less mint aftertaste, the next round was more minty, less tobacco and far more reddish, and the current batch seems to be the best balance of the three balance wise.

 

[EleanorR]

Okay, in my humble cranky opinion, this level of extreme variability is simply not acceptable.

Is there something going on at V4L / their Chinese plants??? So many delays, sudden disappearances of staff, redonkulous (tip o' the hat to Morandir) waits for so many many many juices . . .

What is happening to our favorite vendor, guys??

 

[Morandir835]

Lady Eleanor I haven't experienced extreme differences, just slight. Compare it to micro brew beer. For instance, each batch of say 90 minute ipa is slightly different from the last. Some worse, some better. Each one is good, but some are superb. It's the nature of the beast...

 

[waylonjessi4ever]

I opened a ticket ...well see .There is no tobacco taste in my cowboy ,not just less .My other vapes are tasting normal so ....its not me .

 

[Morandir835]

Ms. Nancy that's a completely different story, know in the past there has been an occasional issue where something got mislabeled or it was a completely bad batch. Sadly it happens in any manufacturing of juices, beers, wines, etc...