MadVapes...Please check for my ticket.

[icemanx3]

Hi madvapes...could you please be so kind and check for my ticket I submitted tonight? If you need the ticket number please let me know.

Thank you,

ice

 

[icemanx3]

Hi folks at MV...was wondering if anyone had a chance to take a look at my ticket? Sorry to be a pest, just super anxious to get vaping. If you need the ticket number, PM me.

Thanks a bunch!

ice

 

[highoctane22]

Why dont you just CALL them instead of waiting for them to check their ticket system, then the forums, then email, then then then then......They designed the ticket system for a reason....so that they wouldnt have to go back and forth between the forums, email, phone messages, and anything else just to find ONE persons order out of ALL the orders/tickets they get in a day...it is entirely too confusing and a waste of time for them to be doing all of that. I understand you being "antsy" about gettting your order and making sure it is takin care of and all that, but you gotta give them a chance. You say you put your ticket in Friday evening, im guessing after hours, now account for the weekend, (nobody wants to work on the weekend, doesnt matter who ya are) and now you have to account for however many tickets/orders were put in before yours...... all im saying is that IT'S ONLY MONDAY AFTERNOON!!!! BE PATIENT! madvapes has great customer service, and they WILL take care of the problem, just give them a chance, they wrok hard and at their pace, just because you don't feel like waiting, doesn't make them the bad guy. Sorry for rambling on, but doing this that and the other thing just to take care of the problem is such a waste of everybodies time.....even this post....I just want people to understand that patience patience patience will aid in almost all problems.

 

[icemanx3]

LOL do you work for them or something? No worries boss, I'll handle my biz...I'm not wasting yours or anyone else's time and since you have no clue of the details of my order, you shouldn't comment - because you wasted your own time. I paid a lot of money that took me 2 weeks to save up for my order, so as any human being would be "antsy" I am no different.

My friend, that's what these forums are for...to communicate. What you are telling me is to not post my personal feeling or business on here because it bothers you for some reason. Nah, I'll pass and keep posting because I have freedom of speech. All you have to do is simply ignore my posts in the future.

Thank boss,

ice

 

[icemanx3]

PS, ticket was checked by MadVapes...problem is solved. I'm sold on their great costumer service. Good job MadVapes, as a new customer, you've won my primary business.

ice

 

[hoogie76]

thanks ice and all for the support.

I'd have to agree that most everyone hates a ticket system but we're glad that it provides a consistent easy to manage queue so that we can get problems resolved quickly

hoog

 

[icemanx3]

Thanks hoog, I don't mind it much as I like a trail of records. I have to admit I was a bit anxious, being my very first order "ever" for anything to do with vaping I suppose with my future orders with MadVapes, now that I know how you resolve items, I will feel far more comfortable and lay back and relax.

ABSOLUTELY can wait to try this RoughStack!!

ice

 

[hoogie76]

sorry for the mishap with the missing critical items

 

[icemanx3]

No issue! It's solved
ice

 

[ezcape]

Hey Ice,

I'm Paul the one that spoke to you on your ticket. Do apologize again pretty sure the wait is well worth it, but there shouldn't of been a wait in the first place. Glad to help you out and get everything straighten out. Be execting your package any day now. Enjoy.

 

[icemanx3]

Back to being SO STOKED!

Thanks Paul and MV...really appreciate it. Since Friday, I've already spent about $18 on analogs Can't wait to take that same dough and drop it at MadVapes

ice

 

[icemanx3]

As an update...MadVapes took DAMN good care of me and squared away my order. Very VERY good business to work with. I will reorder a LOT from them and point all of my friends in their direction.

Thanks MV...really appreciate doing biz with you guys. This RoughStack is incredible. Well built, solid as can be. The batteries you supplied have been running non stop! I am wondering if I'll ever need to charge them again!!

ice

ice