Malwarebytes blocking joyetech.com IP

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Mooler

Senior Member
ECF Veteran
Nov 6, 2009
167
4
Florida
The following URL tests show that Joyetech electronic cigarette, Tank System, Changeable System, eVic, eRoll, eGo-C, eGo-T, 510-T, e-Liquid is Safe:

https://www.virustotal.com/#url
Is This Website Safe | Website Security | Norton Safe Web - report for joyetech.com
joyetech.com | McAfee SiteAdvisor Software
Google Safe Browsing diagnostic page for www.joyetech.com
Sucuri SiteCheck - Free Website Malware Scanner
BrightCloud, Inc.
F-Secure Browsing Protection Portal
joyetech.com safe ? View website safety report with URLVoid.com
http://global.sitesafety.trendmicro.com/result.php
Wepawet » Home
Website Monitor & Scanning Tool - Malware Detector
Website/URL/Link Scanner Safety Check for Phishing, Malware, Viruses [results: joyetech.com] - ScanURL.net

I've gone back and forth with Malwarebytes tech support for 2 weeks. They have only the run around to offer.

They have said their research team will find out. It's been 14 days, not sure how long it takes.

They have used scare tactics to suggest that my computer is infected, which it is not. I have manually removed 100s of viruses from computers using autoruns, process explorer, etc, so I know a little bit about the topic. Their reasoning is that the 'block' is outgoing. Well how do you open a website if you did not first send an outgoing request that you want to see it? Their logic works if you were not surfing the net and out of nowhere an outgoing request was detected. This is not the case. It only blocks *right* when I attempt to go to the site, and at no other time.

They have suggested disabling site protection...

I've never had any reason to doubt Malwarebytes before, but it is clear their email support crew is lying to me.
 
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