MVS-super CS

[MattF]

Recently bought a Vamo From MVS. Had some problems with it and emailed customer service. Within an hour I got a reply instructing me to ship it back to them. Heres the kicker, Attached to the email was a pre-paid return postage label!!! Awesome!!! Ordered from them before and will continue to order for all my vaping needs. Well Done MVS!!!



Very Happy Customer

 

[Gemini76]

I'm glad you posted this. I've read a lot of great reviews about their Customer Service upon making my first order with them and am feeling really confident with spending my money there.

 

[MattF]

Just an update here. , I mailed Vamo back to them and got a new one in the mail...in less than a week

 

[wolandepiphanius]

MVS is really great. I had a problem with an ego-c that I bought. They said to send it back, gave me postage for it, then sent me a new one within a week (or it may have been a little less).

 

[TheSystemHasFailed]

This doesn't surprise me one bit. MVS is a leader in vaping supplies.
The fact that they were expeditious AND paid for return... They've got good products at competitive prices/CS nailed!

 

[Fenris4024]

**No, this isn't a complaint, merely my experiences with them***

I've placed a few orders with them, 2 of them absolutely no issues what-so-ever.... another an adapter was left behind... contacted them via email, and got it resolved fast. I was impressed.

Now, today, I just got in my Vamo "kit" (batteries, Vamo, and supposed to include a charger too, which I paid for...) sadly, the charger wasn't in the package... I'm not sure if there is a second package coming, or if it was simply "left behind" again.... sent out another email, hopefully it will get fixed sooner rather than later

So far MVS has been awesome, and one of my go-to places for bussiness, the other being through SI. Both have awesome CS. I'll post back with the results.

Stay strong and vape on!

 

[Fenris4024]

This morning, got a nice Email about the charger, and it was shipped out before I had breakfast... yup, still loving the CS at MVS... great folks!