my order

[tami]

Guys, could you check the status of order #41313??? I am sorry to write here, but I sent you 2 emails and contacted you via Contact Us link on the site, and received no reply, I don't know how else to contact you.
The order was placed on 1/5/2012, I paid with e-check #139, it cleared on 1/12/2012.
But my order is still not shipped, and total silence.
Please look into it, thanks!

 

[Elphaba13]

Hi Tami

It's possible that the contact us link still has to catch up with the transition website. I'll try get hold of the guys to check it for you.

Elpha

 

[mauisun]

all of our emails are working, we get contact us emails regularly. some folks, when we reply their host treats it as spam and bounces it back. some folks get it stuffed in their spam box and don't see it. quite a few reasons why someone would not see a reply from us.
But, we also have phone numbers you can call and they are listed right on the site, or even right here in ecf. Did you try calling to talk to a human? Can't be treated like spam there
I will have techsupport make sure they contact you but truthfully if all else fails our phones are readily available and we answer them all the time

 

[IT-Chip]

Hi Tami,
Your order was shipped today.

 

[mauisun]

I still highl;y recommed folks email us or phone us instead of posting here.if email fails for you personally, try the phone, it works great