Nano's color discount?
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I sent SI Support expressing the colors I wanted with my order after I placed my order. Heather got back to me saying its been processed and shipping soon. <3
I just love their service.
Since no one answered the phone I did almost the same thing. Emailed support, placed my order, and then emailed them the order number. Got a reply from Heather that I would have had to buy 10 of the same color to get the discount. I just tried calling again. Still no answer. I left a message to cancel my order.
This is why there needs to be an option on the website to buy a 5 pack of different colors.
I'm so mad I don't even care if I get all the other stuff I ordered.
the shopping cart does not allow that feature... it is a limitation of the system... as far as writing in the comments... that does not take them out of inventory...if the exception was made then it was just an exception... as I stated the only way to actually do that is over the phone 
if you would to PM me the order number I can cancel it for you... I feel bad but it was never policy to have the order amended via the comments.
if you would to PM me the order number I can cancel it for you... I feel bad but it was never policy to have the order amended via the comments.
Well, there always is that option. Just order 5 of each color and you get the discount for 5. I wanted to order 10 5 clear (for my ry4), 3 green (for menthol) and 2 red (for watermelon). Since I can't do this and get the 1.99 price I'm not interested.
the shopping cart does not allow that feature... it is a limitation of the system... as far as writing in the comments... that does not take them out of inventory...if the exception was made then it was just an exception... as I stated the only way to actually do that is over the phone
I got a PM from Imagine and everything has been straightened out. She gave me the discount on the Nanos and the order is going through. Imagine has saved the day once again!
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Good to hear. For me it was just that I figured it was a sign to go with my gut.
I know they would sell a lot more if they had the option to buy the colors you want. I don't see why they can't set up the cart to do a 10 pack and let you choose the colors. It is possible to do. They just need to figure out how to do it. There should be a 5 pack and a 10 pack option.
Until they do figure it out there should be a 5 pack with one of each color in it, excluding clear and black. And if you buy 2 of the 5 packs you should get the 10 piece discount. I would have bought 2 of them already.
When you see that there is a discount but you can't get it then a customer just won't buy the product! I sure hope they come up with something cause I'm not going through this again!
I ordered only 5 and the request was still fulfilled. That's weird you got told otherwise. Nonetheless, I'm glad the problem got resolved.
Some other sites I've shopped at had a table format in the order page. Something like:
Black [Qty box]
Blue [Qty box]
Clear [Qty box]
Green [Qty box]
Purple [Qty box]
Red [Qty box]
Yellow [Qty box]
...and I wish I had stayed in Web Design class long enough to figure out how to do that AND have it price accordingly. Probably is possible, but believe me, it's not as easy as you think it is. Would be nice though!
that plugin is not available for our shipping cart software ...our webmaster has been searching for something that will... if there is one we will use it.
Some other sites I've shopped at had a table format in the order page. Something like:
Black [Qty box]
Blue [Qty box]
Clear [Qty box]
Green [Qty box]
Purple [Qty box]
Red [Qty box]
Yellow [Qty box]
...and I wish I had stayed in Web Design class long enough to figure out how to do that AND have it price accordingly. Probably is possible, but believe me, it's not as easy as you think it is. Would be nice though!
I also wanted to order a quantity of Nano's in different colors, I called and had to leave a message with my phone number. Later in the afternoon of the 5th, my call was returned and I ordered two of each color and received the quantity price. Also was able to order the rainbow cone for my 900 even though the cone wasn't yet listed on the website. I had a great experience!
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