I keep getting juice pooled in the silver cup that the RM2 connects into. I cleaned my Reo and water flowed freely from the silver cup and out the plastic tube so I know that is not the problem. I'm watching when I squonk so I'm not getting to much juice on the ceramic part. My wick does not prevent juice from going back down....I'm at a loss and don't know what to do to solve this problem. I'm hoping my friendly neighbors in Reoville can help me out.