New here…Need HELP

[WykkedKitty]

Been gaping for years but recently changed setups a few months ago to Smoke al85 & have loved it…until a few days ago when it suddenly just stopped working, completely! No response whatsoever from it. Tested tank & battery, both fine. Got firmware for it from someone who contacted Smoktech & received it from them after bricking theirs but pc doesn't register it at all on Windows XP when connected with good charge & sync data cable. Any ideas??? I'm lost here. Any help appreciated. Thx much!,,<^.,.^>,,

 

[Smoke_too_much]

Hi Kitty & welcome
You may just have to buy a new mod, that one dosen't sound like it can be resurrected if it is totally dead in the water.

 

[dcfluegel]

welcome! and howdy - yah - it may be time to get a new one if that one is not responding or registering at all

 

[90VG]

You should not be on the internet with Windows XP.

Edit: It's just that you'll get a bunch of viruses and it's pretty easy for hackers to break into it. You could probably get a linux distro that would install, be faster and way safer... I wasn't trying to be rude with the comment. I have 2 XP machines, there is no way in heck I would put them online.

 

[BrotherBob]

Been gaping for years but recently changed setups a few months ago to Smoke AL85 & have loved it…until a few days ago when it suddenly just stopped working, completely! No response whatsoever from it. Tested tank & battery, both fine. Got firmware for it from someone who contacted Smoktech & received it from them after bricking theirs but pc doesn't register it at all on Windows XP when connected with good charge & sync data cable. Any ideas??? I'm lost here. Any help appreciated. Thx much!,,<^.,.^>,,

Welcome and glad you joined.
Could also try three additional avenues of inquiry:
Local Vape Shop -----Might be simple.
Vendor who sold it ---see if they will repair or replace or advise (any authorized distributor).
Manufacturer contact ---see if they will repair or replace or advise.

 

[WykkedKitty]

You should not be on the internet with Windows XP.

Edit: It's just that you'll get a bunch of viruses and it's pretty easy for hackers to break into it. You could probably get a linux distro that would install, be faster and way safer... I wasn't trying to be rude with the comment. I have 2 XP machines, there is no way in heck I would put them online.

Thx for the concern & info. I haven't used it to go online as I don't have wifi right now & I do have a copy of Linux, just haven't installed it yet.
,,<^.,.^>,,

 

[WykkedKitty]

Welcome and glad you joined.
Could also try three additional avenues of inquiry:
Local Vape Shop -----Might be simple.
Vendor who sold it ---see if they will repair or replace or advise (any authorized distributor).
Manufacturer contact ---see if they will repair or replace or advise.

Thx for those ideas, I'll def try these avenues before shelling out $ for a new mod.
,,<^.,.^>,,

 

[WykkedKitty]

Hi Kitty & welcome
You may just have to buy a new mod, that one dosen't sound like it can be resurrected if it is totally dead in the water.

Not what I wanted to hear but I appreciate it…& there is a mod I've had my eye on, so maybe it's a sign I should go ahead.
,,<^.,.^>,,

 

[BrotherBob]

Been gaping for years but recently changed setups a few months ago to Smoke AL85 & have loved it…until a few days ago

I have read about others having problems with SMOK AL85. If you have had it less than 90 days, might want to tell the world about your treatment regarding avenues of compensation.
SMOK "There is a three month warranty for most of our battery operated devices."
Could post your displeasure in:
Reviews of Suppliers - Negative

 

[cloudbusting]

maybe get someone with a more up to date version of windows to try and update it for you
read this as well..
Smok Alien Firmware No Such USB Device Error! • r/electronic_cigarette