Hello everybody, (Hi Dr Nick)
This is my first thread, so be gentle with me
I just wanted to share & hopefully get some insight from the community here, on what to do when your brand new investment goes haywire, and the vendor won't help.
This vendor has a good reputation here, and is also a member of the forum. I am keeping the vendor anonymous because of this.
On day 3 of vaping with my new starter kit, having spent $140, researched, studied, and followed instructions to a T, my atomizers suddenly started to fail, and the vapor started to taste "like Satan himself had pooped in my mouth" (to quote another poster).
I also realized I had been overcharged on Paypal. Oh and my PCC unit wasn't working properly. So of course I contacted the vendor..So far I have got one oddly worded reply with no real acknowledgement of the problem, and upon my follow up email, no response for 2 days.
This strikes me as strange, especially from a vendor who ECF peeps report to be exceptional in customer service.
So I just wanted to check, am I within my rights to expect better than this? Or do I just shut up and switch to a different PV system? (this vendors product, conveniently for me, is not compatible with other components)
Thank you so much for reading and I look forward to your replies
The purpose of these forums is to help and educate all, in my opinion, if your PMs don't work you are within you right to post a (diplomatically stated - and FACTUAL NOT OPINIONATED) comment about your expirience.
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