I had posted that I wrote njoy 7 am Friday and received no reply.
Well Monday I received a reply from Mark and on the following Wednesday I received the 2 batteries I asked for.
So I guess they are still paying attention after all.
The old Gunny enjoys eating a little Crow from time to time as much as Chicken.
Well, maybe they are still paying attention to a degree, but I've definitely noticed a drop-off in the quality of customer service. Emails are taking longer to get back and tend to be quick and terse when they do....just my observations.