I have oredered several times from HDV and lots of their juice. Infact I did quite a bit of christmas gift shopping for family at HDV. Problem I am having is one of the eGo kits has eGo batteries that are DOA. I messaged twice now through my acctount with no response from HDV. I like this vendor but do not know why there is no response to my messages. Thought I would reach out here and see if anyone can help me contact them. There is no phone information on the web site for me to call them. Thanks for any help you can offer.