Ok, so Im new here but have been lurking for a couple of months. Thing is, I gotta scratch this itch and though I know these guys are well thought of around here, Im afraid I just gotta throw in my two cents.
I just recieved my first order from Nude Nicotine. Let me tell you it was not without first putting in a lot of research which led me both to this forum and to Nude Nicotine. It wasn't enough to see a company throw itself out there all transparent and front of the bus. Wasn't enough to read all the rave reviews on product purity and FDA lab approval. Wasnt even enough to read post after post on what an awesome guy Jake is. It seems he has to throw in the best customer service displaying the most genuine one on one customer concern I have experienced in so many years I get dizzy trying to remember.
You see, I screwed up my shipping addy when i placed an order comprising basically of an entire starter kit. In panic I called after hours, left a message, and sent an email. By the time he called me the next day, he had already corrected the shipping label, and resent the shipping notification. This guy is in friggin California and I am in Louisiana. I mean who does that? Did I mention he also responded to the email?
To boot I get this package with bubble wrap around the liquids and shrinky dink on flavorings with a nice bubbly overlay covering syringes and hardware. The watermelon madness had leaked a bit but hey, no mess outside its private little shrinky dink. Oh, along with lab reports on damn near everything in the package, I also got a copy of my frantic email with phone number, offer to call and help anytime i needed it, and a smiley face. I mean a bonafide, genuine, hand drawn smiley face.
I gotta say, I am plain ecstatic over this simple little purchase. All this over 67 bucks. I mean damn. Im always asking "what the hell is wrong with this country?" Customer service gone to hell, greed and total lack of concern over anything except gimme your money. Then here is this guy. Putting this much effort into such a small order. Showing care and concern beyond anything I ever expected for no reason other than he is concerned and cares. About someone he dont even friggin know.
I will get around to making some juice in a day or two I'm sure. But for now, I gotta say, I am happier than a slinky on an escalator.
Thanks Jake
I just recieved my first order from Nude Nicotine. Let me tell you it was not without first putting in a lot of research which led me both to this forum and to Nude Nicotine. It wasn't enough to see a company throw itself out there all transparent and front of the bus. Wasn't enough to read all the rave reviews on product purity and FDA lab approval. Wasnt even enough to read post after post on what an awesome guy Jake is. It seems he has to throw in the best customer service displaying the most genuine one on one customer concern I have experienced in so many years I get dizzy trying to remember.
You see, I screwed up my shipping addy when i placed an order comprising basically of an entire starter kit. In panic I called after hours, left a message, and sent an email. By the time he called me the next day, he had already corrected the shipping label, and resent the shipping notification. This guy is in friggin California and I am in Louisiana. I mean who does that? Did I mention he also responded to the email?
To boot I get this package with bubble wrap around the liquids and shrinky dink on flavorings with a nice bubbly overlay covering syringes and hardware. The watermelon madness had leaked a bit but hey, no mess outside its private little shrinky dink. Oh, along with lab reports on damn near everything in the package, I also got a copy of my frantic email with phone number, offer to call and help anytime i needed it, and a smiley face. I mean a bonafide, genuine, hand drawn smiley face.
I gotta say, I am plain ecstatic over this simple little purchase. All this over 67 bucks. I mean damn. Im always asking "what the hell is wrong with this country?" Customer service gone to hell, greed and total lack of concern over anything except gimme your money. Then here is this guy. Putting this much effort into such a small order. Showing care and concern beyond anything I ever expected for no reason other than he is concerned and cares. About someone he dont even friggin know.
I will get around to making some juice in a day or two I'm sure. But for now, I gotta say, I am happier than a slinky on an escalator.
Thanks Jake
