old flavorings?

[herbgirl]

I can't seem to contact liberty flights about this, phone has a generic voicemail and emails keep getting kicked back. Hoping to get some help here, considering the great reputation this company has for customer service - a big reason i ordered from them.

Just received my second order from liberty flights and as i was mixing up some new e-juice for my husband, i noticed that three of the flavorings (Burley, Dark Vapure and Turk USA blend) had best before February 2011 and two of them (Cuban Supreme and Perique Black) had best before April of 2011 printed on them. I placed the order on Feb 25th and received it on March 3rd.

Is this considered 'expired'? if it is, i would assume that it was an oversight and that it would be reasonable of me to ask for exchange at their cost or a refund. is this correct?

if i had known the dates on the products i would not have ordered them, i need this stuff to last a few months.

any info would be helpful at this point. hubby said they tasted kinda weak.
Thanks!

 

[Hrtbrkr1965]

Probably best to contact them through your account and customer service at LF! They usually respond to emails with questions very quickly! They will get you taken care of!

 

[pkj]

Liberty Flights
Telephone : 888-807-3015
Support : support@liberty-flights.com

Herbgirl,

Here is the info from LF website. Sometimes people forget to type in the dash between L - F. I don't know anything about juices and expiration dates, so I am of no help at all.

Please keep trying to get ahold of them. Can't imagine why your emails are getting kicked back. Maybe double check to make sure you have the address typed correctly?

Paula

 

[herbgirl]

good to know hrtbrkr1965.
i just called and Justin fixed it and gave me a store credit no problem at all. the print on the bottles is very small and i can see why it may have been missed.
speaks volumes to their customer service - they have gained a regular customer.

pjk, the my email is wonky now and i'm on the east coast - probably the reasons for the issue.

thanks all

 

[Abe]

They have an early expire date, it's one year instead of the two it should be. You are fine using those (and the credit). Bonus!