OMG WHY.....Additional Information Required

[3Smokr]

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I just saw "Crap....Time has come for me to ask you for MORE patience"

hope you will get well
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My order is pending for Additional Information Required

and I have contact you guys in tastyvapor by email in 10/5/2010 and now its 10/12/2010

what I have to do now

please str8 talk here

sorry to post this here but u made me do it there is no other way

 

[mwa102464]

They do have an 800 #

 

[dash704]

Or an online Chat window...

 

[illuxion]

I just talked to Geoff, they are working like madmen to get caught up. I don't envy them right now, saying he is shorthanded is the understatement of the year. Call, or go to the site and use the chat window.

 

[SinisterSpatula]

Yep, the chat is handy. I got my answer in seconds the other day and my order has made it to the mail today and starting it's journey to me. Can't wait! =)

 

[Mr. Tasty Vapor]

One of our mixers WAS sick. Better now. Wife had been in Russia for two weeks, which left us with one less mixer/manager, our shipper had to have a toe amputated. So, we've been on a skeleton staff with the usual orders pouring in and a good 100 e-mails, live chats, phone calls, etc, with everybody screaming why their order is still pending.

People really don't understand that we don't just pull your stuff from a shelf, stick it in a box and off it goes, we are artisans, we hand craft every single liquid, as such, orders sit in pile until they're mixed.

However, the good news is, wife is coming back today, but will be lagged for a good couple of days. I have a new part time shipper coming in on weekends to thump things out.

And we're interviewing a new mixer/shipper on Monday.

This will not only allow us to get caught up, we'll be able to run our banner ads for new customers, have the time to get back to answering all of the e-mails, ECF concerns, and probably be able to bring our usual turnaround time back down to 24 hours on a regular basis.

Good things comes to those who wait. In our case, we don't have much choice.

 

[SinisterSpatula]

Geoff, thanks for TV and for all that you do, it's now my favorite site to get my juices. Having to wait I admit did put me off a little and I had my doubts if it was going to be worth it, but now that I've had a chance to try out your wares, I see that the wait was absolutely positively with out a single doubt, totally worth it.

 

[radicaljd]

When I was a kid, with my parents eating at a Chinese restaurant, I asked my dad why he gave the waiter a tip. He answered, "because if I don't, next time he will spit in our soup!"

I wonder if the same logic applies to being patient with e-liquid makers?

 

[NanC]

When I was a kid, with my parents eating at a Chinese restaurant, I asked my dad why he gave the waiter a tip. He answered, "because if I don't, next time he will spit in our soup!"

I wonder if the same logic applies to being patient with e-liquid makers?

Ouch...I don't think that applies to TV...in MHO, anyway.

 

[3Smokr]

many thanks Geoff I heard a lot about u and I will wait when ever u got the chance to finish my order its my first order from u so Im looking forward for it

thanx all for replys

 

[IMWylde]

When I was a kid, with my parents eating at a Chinese restaurant, I asked my dad why he gave the waiter a tip. He answered, "because if I don't, next time he will spit in our soup!"

I wonder if the same logic applies to being patient with e-liquid makers?

This, ROFL.
My dad used to say that too.

 

[mcl5000]

I think the OP was just wondering what additional information was needed. Didn't seem like he was angry about waiting...

Just my .02.


Oh and Geoff, I'll be a mixer for you. You just need to send me supplies and all of your recipes.

 

[Strigoi]

Geoff...

if you ever get in a bind and need help shipping stuff feel free to contact me. i'm in Concord and have been doing all the Ebay stuff at my work for almost 6 years now. i'm a pro when it comes to shipping with USPS and doing international stuff. out of 6,000+ items i've shipped i can count the problems i've had (that are my fault) on less than one hand. 2 of them can be blamed on UPS being very hard on packages as well.

i'm usually off work by 3pm in WC so jamming out your way isn't an issue. shoot me a PM if you want my contact info.

 

[Mr. Tasty Vapor]

We now have a staff of four mixers, five if needed (I do every damned thing here anyway), we have two shippers, we are catching up QUICK and should be back down to 24 hour turnarounds by the weekend.

Spit in the liquids? Wouldn't vape very well so we'll just leave that out. Deal? (that was seriously uncalled for).

 

[radicaljd]

Spit in the liquids? Wouldn't vape very well so we'll just leave that out. Deal? (that was seriously uncalled for).

Sorry, I sometimes have a twisted sense of humor.

 

[markimar]

Oh I knew crap would hit the fan with that! Can you say "open mouth, insert foot ". You're lucky you weren't at a bar, that would have been a drink in the face all out brawl! I'm just sitting on the side patiently waiting for my new bubble gum flavor! Makes it kinda like Christmas!

 

[radicaljd]

Well, at least I didn't mention the rumor (later regarded as totally false) a few years back about Mexican beers their disgruntled employees.

 

[Scott Tenorman]

Sorry, I sometimes have a twisted sense of humor.

I knew you were just kidding.