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Order # 1876450?

Discussion in 'MyVaporStore' started by thomwithah, Sep 23, 2017.

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  1. thomwithah

    thomwithah New Member

    Sep 23, 2017
    What happened to my order # 1876450?

    I've haven't received any shipping info, and the order doesn't show up on my order history under my account.


    This was my fist order with this store. My account has all the expected except any order information. Addresses, payment card, etc., are all seen and stored in my account. There is nothing under my order history.

    I placed my order on 9/20/2017. I received an automated receipt via email immediately after on 9/20/2017. I received an order confirmation email shortly after, also on 9/20/2017.

    I've sent a couple emails, and a message via Facebook without receiving a reply.

    Could someone from MyVaporStore help me out? Anyone else had a similar issue or have advice for moving forward?
     

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  2. DB MICHAEL

    DB MICHAEL Supplier Associate ECF Veteran

    Aug 30, 2014
    New York
    I do apologize for the inconvenience. We were closed over the weekend which is why you did not receive an response. It looks like your order was cancelled and refunded. I'll have someone contact you with the email address associated with your account. Thank you for your patience.
     
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