I ordered 2 bottles of Menthol and one bottle of Camel. Order showed up promptly but with only one bottle of each. I was bummed . I figured at best they would refund my money and I would be out the shipping, and that would be if I was lucky. So I PMed the Vapor King and hoped for the best.
Very soon I had a response and an apology. The flavor I was shorted was out of stock so I picked a different one. To make up for the hassle Steve threw in an extra bottle of a different flavor for me to try and shipped them out that day.
I don't care how good of an operation you have mistakes will happen. The important thing is how you recover from them. Steve was prompt, polite and genuinely apologetic. More than that he made it right and followed up to make sure I was taken care of.
From the other testimonials I have read on here a Vapor4life mistake must be a rare occurrence. That said, if you should ever have any problem with your order I have every reason to believe Steve would take care of you like he did me.
Thanks Steve
,
Stranger
P.S. I can see why the Menthol is out of stock. It is the real deal!
Very soon I had a response and an apology. The flavor I was shorted was out of stock so I picked a different one. To make up for the hassle Steve threw in an extra bottle of a different flavor for me to try and shipped them out that day.
I don't care how good of an operation you have mistakes will happen. The important thing is how you recover from them. Steve was prompt, polite and genuinely apologetic. More than that he made it right and followed up to make sure I was taken care of.
From the other testimonials I have read on here a Vapor4life mistake must be a rare occurrence. That said, if you should ever have any problem with your order I have every reason to believe Steve would take care of you like he did me.
Thanks Steve
,Stranger
P.S. I can see why the Menthol is out of stock. It is the real deal!
Thanks for the honesty.
