Order status: Hold?

[Qcaj]

Order #116335 has went from "Processing" to "Hold" on Nov 8th. It's been on "Hold" for the last 4 days.

What's up?

Edit: ~$100 order to Canada, no juice but one ego Q battery. I assumed since China Registered Airmail was an option at checkout that Canada was not on the list of "most" countries that shipment has stopped. The wait doesn't bother me but I don't know what "hold" means, what the problem is, if it's indefinite, etc.

If it's a problem with airmail, I'd appreciate if you can reinstate my cart (don't want to have to add 20+ items again D: ) and I'll ship with a different method and/or remove the battery.

 

[newsunshine]

Order #116335 has went from "Processing" to "Hold" on Nov 8th. It's been on "Hold" for the last 4 days.

What's up?

Edit: ~$100 order to Canada, no juice but one ego Q battery. I assumed since China Registered Airmail was an option at checkout that Canada was not on the list of "most" countries that shipment has stopped. The wait doesn't bother me but I don't know what "hold" means, what the problem is, if it's indefinite, etc.

If it's a problem with airmail, I'd appreciate if you can reinstate my cart (don't want to have to add 20+ items again D: ) and I'll ship with a different method and/or remove the battery.

Thank you for your asking here.
We have sent an email from support@healthcabin.net to your email address that you placed the order. Please check spam or let us know here if you do not get it.

 

[denali_41]

go to health cabins front page,,everything is explained there

 

[Qcaj]

Thank for the email newsunshine! I responded. Glad to see it wasn't anything dire.

go to health cabins front page,,everything is explained there

I'm pretty sure the front page doesn't have an explanation that they were out of stock of one colour of thing and asking to substitute a different colour

 

[denali_41]

I'm pretty sure the front page doesn't have an explanation that they were out of stock of one colour of thing and asking to substitute a different colour

i'm pretty sure you didn't mention that in your first post

 

[newsunshine]

Thank for the email newsunshine! I responded. Glad to see it wasn't anything dire.


I'm pretty sure the front page doesn't have an explanation that they were out of stock of one colour of thing and asking to substitute a different colour

Thank you for your fast reply.

 

[Qcaj]

i'm pretty sure you didn't mention that in your first post

So what did I mention, then? I'm just trying to figure out why you think my thread was unnecessary and what possibly could have been posted on the front page that would explain a four-day "Hold" on my order status. Nor how "check the front page" could possibly be considered useful or helpful advice in this situation.

Ah well, takes all kinds, I guess. Have a good one.

And thanks, Newsunshine!

 

[denali_41]

Order #116335 has went from "Processing" to "Hold" on Nov 8th. It's been on "Hold" for the last 4 days.

What's up?

Edit: ~$100 order to Canada, no juice but one ego Q battery. I assumed since China Registered Airmail was an option at checkout that Canada was not on the list of "most" countries that shipment has stopped. The wait doesn't bother me but I don't know what "hold" means, what the problem is, if it's indefinite, etc.

If it's a problem with airmail, I'd appreciate if you can reinstate my cart (don't want to have to add 20+ items again D: ) and I'll ship with a different method and/or remove the battery.

Thank for the email newsunshine! I responded. Glad to see it wasn't anything dire.


I'm pretty sure the front page doesn't have an explanation that they were out of stock of one colour of thing and asking to substitute a different colour

get it now ???

 

[Qcaj]

No...?

Is there something about items being put on hold if certain colours are out of stock on the front page? I don't see anything like that there.

 

[Maka]

The front page comment threw me too mate, didn't really get it either.