Glad to hear you are up and running again Jerry.
I'm with you on the inside protection, I can fix it myself. The last time my internet went down, I knew the problem was with the cable between the junction box and the building. I even told the tech where I thought the problem was and for him to bring a TDR. The problem turned out to be 1 foot from the junction box where someone had dug a trench, cut the cable, and did a poor job of splicing it back together. This was the 3rd tech to come out because (naturally) when the others came out, they couldn't find the problem because when they opened the junction box, it released the strain on the cable (the juction box is a mess) and the splice made a better connection.