But that's not true. The unhappy ones are certainly not the mouthpiece for all of us.
Preorder Suggestion.
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But that's not true. The unhappy ones are certainly not the mouthpiece for all of us.
I don't think anyone has an issue or complaint regarding a preorder that is late due to any possible delays in production. However when production is fully complete all sellers should be on board and ready to deliver these preorders around the same time.
This is the only reason I am upset about this situation. Its seems as though COV doesnt really have a sense of urgency to get us our Penneys. If there is some reason they havent been shipped out then all COV needs to do is give us an explination and this would all go away.
Imeo I think one thing you need to take into consideration is people rarely say anything when they are happy. But they will almost always find a way to vent when they are unhappy. I think stopping pre orders would be a bad thing.
What I would like to see is an official release date on products especially new ones. But I think some planning on those release dates is a good idea. Meaning don't release them during holidays weekends or big vaping events. At least ones that your vendors are planning on going to. IMHO this would solve a couple issues. One it would solve people being upset about getting their pre-ordered products later then others. Two it would allow people to order from the vendor they wanted if all vendors had to ship on the same day.
I know this wouldn't solve the current issue but I have every confidence that Bruce will hold true to his word and not allow this situation to happen again.
What I would like to see is an official release date on products especially new ones. But I think some planning on those release dates is a good idea. Meaning don't release them during holidays weekends or big vaping events. At least ones that your vendors are planning on going to. IMHO this would solve a couple issues. One it would solve people being upset about getting their pre-ordered products later then others. Two it would allow people to order from the vendor they wanted if all vendors had to ship on the same day.
I know this wouldn't solve the current issue but I have every confidence that Bruce will hold true to his word and not allow this situation to happen again.
I too am not too happy with the level of communication from Bruce-But I like the preorder system, a lot. I often do not have access to the internet in 3rd world countries when the contest to buy begins, or the internet police will not allow access to certain sites. I hope this is a one time deal with COV and Bruce doesn't let it happen again because I will give him another chance. The service has been outstanding to this point & I'm not ready to cut him loose- yet. I do have a choice in who I place my orders with and may look at that in the future. IMHO the preorder system works and I hope Imeo continues it.
I know a few folks actually like the F5 game, which they view as just that, a game. But I despise it. I find it to be an absurd way to try and purchase a product, and all too often a big waste of my time when I step away from the pc having not acquired anything but a headache.
I know this is not an easy situation for you Imeo, and I'm sorry you are put in it. However, I don't think going back to the stone age is the answer. Bruce has made a big mistake here and will most likely pay for it in future sales but I also think that he knows the value of having your products and will not make this mistake again. You know no issues will arise with Vassilis...if he is the only one you feel comfortable with using the pre-order system, then please, please continue doing them through him. Only you can decide to have faith in Bruce's integrity, but please don't punish your customers for a sellers mistake.
I hope that you can find a solution that not only protects you and your customers, but also allows them to purchase your products stress free. GG deserves it, and your customers deserve it.
I know this is not an easy situation for you Imeo, and I'm sorry you are put in it. However, I don't think going back to the stone age is the answer. Bruce has made a big mistake here and will most likely pay for it in future sales but I also think that he knows the value of having your products and will not make this mistake again. You know no issues will arise with Vassilis...if he is the only one you feel comfortable with using the pre-order system, then please, please continue doing them through him. Only you can decide to have faith in Bruce's integrity, but please don't punish your customers for a sellers mistake.
I hope that you can find a solution that not only protects you and your customers, but also allows them to purchase your products stress free. GG deserves it, and your customers deserve it.
I have been tied up and preoccupied with a very sick baby (one of my dogs). I have had broken sleep and lots of holding and petting and kissing and carrying and distributing meds and spoon feeding. She has a back injury and now I have been told she also has an issue with her liver. SO...I haven't had much time on the forum.
After seeing all of this mess with the baby crying gifs and everything else, part of me wanted to laugh (gifs are funny) and part of me was disgusted.
I am going to say this...pre-orders are all of our business. What happens to the money after we give money over for product IS our business. PreOrder is money given to ensure that we receive a product as soon as the manufacturer makes said product available.
Lets try this....If my paycheck is automatically deposited into my bank but my bank takes that money and uses it and I can't access my money for 3-4 wks because they used that money as a quick loan for their own needs??? It's unacceptable. No one would put their money in the bank right?
Lets try another example .... 10 forum members (anyone really) each give me 200.00 dollars to combine our orders and I decide to use their combined 2000.00 dollars for my own personal needs. I don't ask them or tell them that I am using their money for myself...now, everyone should have his/her product by now but I keep telling them, soon....soon....soon... when in fact, I haven't even paid for the product yet because I don't have the money anymore because I spent THEIR order money on my own personal needs.
Is this acceptable?/ethical?/deserving of complaints or should everyone just say, oh well, we will get the product when it gets here and we need to stop crying about it?
I take business ethics very seriously...period...it shouldn't be viewed as crying or whining...just the way it is. Some resellers are appropriate with their preorder sales and some are not. Never EVER have I had an issue with Vassilis - Esmokeguru.
...but hey, who am I? just my two cents.
going back to take care of my sick pup...
(Still waiting on CT's so I can use my JustGG with native Ody and Native Iatty...)
After seeing all of this mess with the baby crying gifs and everything else, part of me wanted to laugh (gifs are funny) and part of me was disgusted.
I am going to say this...pre-orders are all of our business. What happens to the money after we give money over for product IS our business. PreOrder is money given to ensure that we receive a product as soon as the manufacturer makes said product available.
Lets try this....If my paycheck is automatically deposited into my bank but my bank takes that money and uses it and I can't access my money for 3-4 wks because they used that money as a quick loan for their own needs??? It's unacceptable. No one would put their money in the bank right?
Lets try another example .... 10 forum members (anyone really) each give me 200.00 dollars to combine our orders and I decide to use their combined 2000.00 dollars for my own personal needs. I don't ask them or tell them that I am using their money for myself...now, everyone should have his/her product by now but I keep telling them, soon....soon....soon... when in fact, I haven't even paid for the product yet because I don't have the money anymore because I spent THEIR order money on my own personal needs.
Is this acceptable?/ethical?/deserving of complaints or should everyone just say, oh well, we will get the product when it gets here and we need to stop crying about it?
I take business ethics very seriously...period...it shouldn't be viewed as crying or whining...just the way it is. Some resellers are appropriate with their preorder sales and some are not. Never EVER have I had an issue with Vassilis - Esmokeguru.
...but hey, who am I? just my two cents.
going back to take care of my sick pup...
(Still waiting on CT's so I can use my JustGG with native Ody and Native Iatty...)
I agree this time Imeo - Im tired of all the pissing and moaning about Bruce -DO IT . then they can all sit in front of their PC's like in the old days - hoping and praying to get a GG product. Plus missing sleep. OR just missing out entirely because they are at work. I know its happened to me.
OR - you could make me your re-seller - then I could play the game of old - pick and choose who Im going to sell GG to, and keep all the best for my friends. Not take care of customers and faff about until you decided enough was enough.
I do miss Para, Bugg, B-Rad, etc. Ranks would have closed by now and this wouldnt be going on.
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Here is a great solution - perhaps - bringing it over from other thread.
The problem lies in the fact that Imeo needs to control the release dates of GG products in my opinion. Because Vasilis is in the same city as him he inevitably gets product before anyone else. Perhaps the solution here is to wait till all sellers have the product in hand then make a common release date around the world. That way no one feels let down or delayed in receiving a new GG product
The problem lies in the fact that Imeo needs to control the release dates of GG products in my opinion. Because Vasilis is in the same city as him he inevitably gets product before anyone else. Perhaps the solution here is to wait till all sellers have the product in hand then make a common release date around the world. That way no one feels let down or delayed in receiving a new GG product
I agree D it seems to me the best sales have been pre-determined dates.
That won't work. If I live in Greece and I know Vassilis has the products but waiting until Bruce to have them till sending them to me, I will not be happy. I think the solution is not to share with us when Imeo is sending them to his sellers. He can set a deadline. For example he can make the first batch and send them directly to Bruce. Vassilis' batch would be on the machines. If he is making 5000 piece, he can agree with Bruce on the number and the shipping date of the first 2500 piece. Then Imeo can estimate when they will be in the united states. The time required to reach the US would be roughly equal to the time required to finish the remaining 2500 and at that point Vassilis will have them at the same time as bruce. Before starting all the machining Imeo would be able to estimate when the 5000 pieces are to be finished and he announces that to us without the details. Do I make sense?
EDIT: Long story short, after half the quantity is finished, send these to the US, by the time they will reach there the other half would have finished and Bruce and Vassilis can sell at the same time.
EDIT2: This is of course assuming that delays are related to shipping only.
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Yes indeed and if all the clamour keeps up - all can rest assured Imeo WILL go back to the old ways. One thing for sure though - We will get our post counts up by the hundreds - when all the whining starts and we can say - We told you so.
People that havent been around very long have no idea whats coming down the road - if Imeo does that. ehehehe
Oh - just forgot - did I mention that if one has to sit in front of the computer waiting to buy one - be very quick - because in the old days - the carpetbaggers were there too. They would buy many GG's then sell them for alot more - because many people wouldnt be able to get one. Aah - the glorious old days, a genuine free for all.
People that havent been around very long have no idea whats coming down the road - if Imeo does that. ehehehe
Oh - just forgot - did I mention that if one has to sit in front of the computer waiting to buy one - be very quick - because in the old days - the carpetbaggers were there too. They would buy many GG's then sell them for alot more - because many people wouldnt be able to get one. Aah - the glorious old days, a genuine free for all.
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Yes it does aal, but isnt that what I just said but in a different way - Both would start shipping the same day as the release date. Yes Imeo could ship to Bruce 2-3 weeks sooner then making Vassilis parts
Well yeah you are right but i wrote that because you didn't mention the fact that the first batch should be sent to Bruce, and in Greece we will be waiting while the items are at Vassilis. The key here are 2 things: 1-send Bruce the first batch, 2-set the release date as the day that Bruce receives the batch. I think like that all would be happy.
I like what Imeo is proposing to do - it really makes me feel like Im at work - a few people complain about things - rules are changed and all the rest of us suffer for it. Yes indeed, just like at work.
But I am not punishing you, I want to stop preorders just for you ana. Its the opossite than you think. Anyway, what I want is you to have the goods in the right time. And this has to depend only on me and the machines and not on my sellers too. The more people are involving to this, the worse.
Anyway, we can think again about the preorders system but in a new way. In a way that all of you will be happy. I did it for you in first place, I want to stop it for you again. But maybe we can think further on this
Anyway, we can think again about the preorders system but in a new way. In a way that all of you will be happy. I did it for you in first place, I want to stop it for you again. But maybe we can think further on this
The whole point of a release date is we wouldn't know when the vendor actually got the item. We would know when it should be available for purchase/shipment. And regardless of where we live or buy we could all expect those dates to be met within reason. When any new product is released the manufacturer doesn't tell us when each distributer will have their items. They just tell us a release date.
And I agree with D if pre orders are stopped we will all get a bump in our post counts. I remember seeing thread go up by close to 100 pages while people vent their excitement/frustration about the wait, the website crashes, the frustration on stuff selling out in minutes. And while I hope the vendors sites are better then they use to be you can crash any server if you have enough traffic.
Also since this thread has become very negative I would recommend it be closed. The bickering isn't really helping the GG family.
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