Problem Accessing Website

[chainvapor]

I do not understand. Doesn't eastmall have a backup of the site?? If not, I am sure you will in the future huh? It has been days, is the site going to be back up soon?? Should not take weeks................only a few days. What is the holdup?? Anyway, hope it gets fixed soon.

CV

 

[Di]

C'mon Di how about a estimate? Can't hold out much longer on atties. Are we looking at a day, week, month, or a year? David should have some idea from his IT guys.

we are aiming for very soon,

hopefully tonight

definitely not more than 1 more day

 

[Di]

I do not understand. Doesn't eastmall have a backup of the site?? If not, I am sure you will in the future huh? It has been days, is the site going to be back up soon?? Should not take weeks................only a few days. What is the holdup?? Anyway, hope it gets fixed soon.

CV

we are doing out best-
there are people working on it

it will be soon very soon now ------

 

[SmaBob]

Don't let the bad guys win. I'm guessing it's a bunch of 15 year olds trying to mess with you. I wait patiently to order.
Bob

 

[Di]

Don't let the bad guys win. I'm guessing it's a bunch of 15 year olds trying to mess with you. I wait patiently to order.
Bob

Thank you bob

it is customers like you -

with patience and understanding

who make my job such a pleasure ----


we will be back tomorrow -------

 

[ditc]

Yes,

someone is doing CS
they will get to yours I am sure --

it's been over a week. should it really take that long for someone to get back to me?

 

[Di]

it's been over a week. should it really take that long for someone to get back to me?

Yes,

please be patient

the CS has changed hands

the new person needs a little patience and understanding from all of you --- till she gets her head around it all,

it is extremely overwhelming at first--

Please try to have patience, she will get to yours ASAP.

 

[videvinci]

What happened to Mud? I miss him

 

[Di]

What happened to Mud? I miss him

I miss him too -- lots -

 

[ditc]

It's been over 2 weeks now since I sent out my request to customer service, and still no reply. Please advise. I would assume you guys don't want to lose my business?

 

[Di]

It's been over 2 weeks now since I sent out my request to customer service, and still no reply. Please advise. I would assume you guys don't want to lose my business?

You assume correctly ---

the CS has changed hands

the new person needs a little patience and understanding from all of you --- till she gets her head around it all,

it is extremely overwhelming at first--

Please try to have patience, she will get to yours ASAP.

If you feel the need,

please send again ------