We had a bit of an issue today with our back end system that left us unable to process orders for much of the day. We shipped a bunch of orders yesterday, and we are filling what we can today. There may be a one day delay on some orders placed within the last 2 days. We have our crew staying late tonight, so we'll get as much out as we can, but I wanted to apologize in advance for anyone who is affected by this.
Problem with our System... slight shipping delay
- Thread starter dohsma
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How will the affect anyone who placed an Express Ship order?
Thank you for keeping everyone up to date on things
Thank you for keeping everyone up to date on things
How will the affect anyone who placed an Express Ship order?
Thank you for keeping everyone up to date on things
All of the Express orders either have gone out already, or will go out today.
Good to know! I placed my Express order at around 1pm EST but I haven't heard anything about it shipping at all, so I was worried it wouldn't ship today. Almost out of cartos o_o Holiday weekend threw off my order timing - LOL!
Thank you very much for letting everyone know. I'm already impressed with your CS, and I haven't even received my first order yet
Thank you very much for letting everyone know. I'm already impressed with your CS, and I haven't even received my first order yet
Thanks for the heads up! I converted my buddy and he placed his first order yesterday. I don't think he has been on the forum yet so I will let him know.
Aha, I was wondering about that. Funny how sometimes your questions get answered without even asking them. No worries-I learned my lesson and order well before I am out of supply.
On a side note-you guys need any extra help? I've been looking for a second job...
On a side note-you guys need any extra help? I've been looking for a second job...
Thanks for letting us know, I ordered 2 5ml bottles of clove on Sunday and haven't received anything yet aside from an order confirmation. Since I've heard you guys are really quick (like 2-3 days on average), not getting a shipping email seemed weird.
anyway, thanks for the heads up, I'll be expecting a box by the end of the week. :]
anyway, thanks for the heads up, I'll be expecting a box by the end of the week. :]
I was getting a little worried myself, thanks for clearing it up. I can stand waiting one more day....I guess my new chuck will have to wait....
Thanks for the heads up Mark. Had already gotten my Memorial Day sale goodies, but put in a last minute second order on Monday. Those darn sales get me everytime
Thanks very much for posting this! I can wait another day.
Is there an app I need to view the track pkgs page or is the delay why I can't see anything??
Bump
Re: viewing tracking pkg page --- Also for 2nd and longer V4L customers - Do you have to sign for the pkg or will USPS leave it by the door?
Mail doesn't get here for another 3-4 hrs, personally.
Thanks V4L for the late night effort to get everyone's sale orders!
Re: viewing tracking pkg page --- Also for 2nd and longer V4L customers - Do you have to sign for the pkg or will USPS leave it by the door?
Mail doesn't get here for another 3-4 hrs, personally.
Thanks V4L for the late night effort to get everyone's sale orders!
They will leave it at the door, no sig required. (Rec'd my order, perfect. Thanks TC or TN, not sure as I threw the slip)Bump
Re: viewing tracking pkg page --- Also for 2nd and longer V4L customers - Do you have to sign for the pkg or will USPS leave it by the door?
Mail doesn't get here for another 3-4 hrs, personally.
Thanks V4L for the late night effort to get everyone's sale orders!
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