R.I.P. Prodigy V1

[Fog Cutter]

Well, I laid to rest my Prodigy V1 yesterday. It had a good run, but finally stopped responding to my sweet caresses as of 14 hours ago. Now I'm in the market again.

But splashing back to this forum has given me more options that I would prefer, and not many clear answers. So maybe someone can help?

As I understand it, the Prodigy V1 is no longer in stock and is being remodeled indefinitely, right?

So that leaves me with the Protoge or the Ace.

The problem is, I need 5v to survive. So, with the Prodigy V1 currently off the market, what is going to deliver? Do I need to sit tight for the newest Prodigy?

I'm sorry if this has been asked before -- I searched all over, and can only find news on the Protoge. But I doubt my throat will even register 3.7 volts.

 

[bearscreek]

Aren't you still under warranty?

 

[Fog Cutter]

"Thank you for your order. Your order number is 16470, placed 5/15/2009 at 4:16PM. "

Six months and eight days ago. Cute, huh?

 

[Wench]

You know it has a 6 month warranty? And a base service for those past the warranty.They also still have all parts to service the V1.
Or is this a truck ran it over it then gorilla's ate it and pooped out nothing but a flat tube kind of thing?

Edit: When did it ship? I don't think anyone that preordered actually got them until June if I remember right so I would assume the warranty doesn't start until it actually shipped...

 

[bearscreek]

That's terrible, Fog. Well, depending on the problem, maybe you can get a ~$25 switch.

 

[Gibby]

Well, I laid to rest my Prodigy V1 yesterday. It had a good run, but finally stopped responding to my sweet caresses as of 14 hours ago. Now I'm in the market again.

But splashing back to this forum has given me more options that I would prefer, and not many clear answers. So maybe someone can help?

As I understand it, the Prodigy V1 is no longer in stock and is being remodeled indefinitely, right?

So that leaves me with the Protoge or the Ace.

The problem is, I need 5v to survive. So, with the Prodigy V1 currently off the market, what is going to deliver? Do I need to sit tight for the newest Prodigy?

I'm sorry if this has been asked before -- I searched all over, and can only find news on the Protoge. But I doubt my throat will even register 3.7 volts.

Wait for new Prodigy.

 

[nubee]

Oh man - that bites!

I have to believe it's just the switch and would recommend you check/test that as the cause before you give up the ghost!

PS has the 'raw' tact switches for sale - if you're good with solder - and still sell the original, full switches.

And hit up Cash/Casey on support email for some pointers.

 

[redrhino]

Hey Gibby...Good afternoon...When will the new Prodiy be available for sale, any idea???or should i say pre-order...Thanks ...

 

[Oddgirl]

Don't pitch the Prodigy, Fog. I'm sure it's the switch -- that's the only thing that can go bad (and believe me, they do go bad). They're coming out with a manual switch soon, so get one of those.

If you're sure you don't want it anymore, PM me -- I might buy it from you and give it to a friend for Christmas who can't afford a new one.

 

[Fog Cutter]

Great advice from all.

Wench, Bears, I think you both have the right of it. My order date was six months and eight days ago, but the actual ship date still gives me six days to put in a return request, which I just did.

Wench, 'fraid that's a no go on the gorilla. My gorilla is dead. And he didn't even taste that good.

Nubee - Thanks for the heads up on the switches. If the warranty falls through, that will probably be my next best bet. My skill with solder is less than L33T, but I have a quickdraw on my wallet.

Browsing the site really got me looking at that Ace though. And now my card is burning a hole through my britches. lol

 

[Fog Cutter]

If you're sure you don't want it anymore, PM me -- I might buy it from you and give it to a friend for Christmas who can't afford a new one.

Count on it kiddo. ^^ I love my Prodigy dearly, and am willing to go the distance to keep a relic alive. But if it turns into too much of a hassle, you'll be the first on my list. This thing has served me well for almost six months. Not bad for a measly hundred and forty bucks.

 

[Gibby]

Hey Gibby...Good afternoon...When will the new Prodiy be available for sale, any idea???or should i say pre-order...Thanks ...

You know, we have been beating Steve up for that answer for a while now. Hopefully he will make an announcement soon.

 

[Kimmberlee]

I ordered a new switch and my Prodigy is back in action!!! I LOVE it

 

[Ultimist]

Fog Cutter, the warranty starts from the time you receive the product, not when you order it.

Hint, hint...

 

[Fog Cutter]

Fingers crossed that I'm sharing the same problem! ^^

Ultimist, looks like you have the right of it. I did some digging, and mine is still under warranty, so I'm hoping to hear something positive.

 

[rinkusu]

Also, even if it's no longer under warranty, there is always the

"The Prodigy V1 Expired Warranty Repair/Replacement Terms"

that you can find on the site:

Click on "The Prodigy V1" on the navigation pane
Go to "Next Page" on the upper right

The details are there- you mainly need to contact the customer service team (Casey) via their Contact Us link... or send an email to info@puresmoker.com.

 

[them0nk]

"Thank you for your order. Your order number is 16470, placed 5/15/2009 at 4:16PM. "

Six months and eight days ago. Cute, huh?

LMFAO! it always works out like that...

 

[BrockJ]

If they wont replace the switch you can send it to me. I'll have it back in Fedex the next morning.
I have 16 tact switches left... PM me and let me know... I'll take care of it for ya..



.

 

[Casey@PS]

Hey Fog,

Sorry if there was an intensely long delay in getting a response to your ticket. It's been a bit hectic to say the least. Send it on back to us and we'll get you taken care of. Warranty starts the day USPS tracking labels the item "Delivered," so you're all good

 

[a2dcovert]

That's what I can a happy ending! Wooohooo.

You know my prodigy is not too old and I have a spare switch assembly and spare adapter. I guess the Boy Scout motto lives on.

Kevin