Thank you El....I really didn't want to dignify that reply with a response and it saved me from posting Luma's video. Bobby, Gabe, Christie, and the staff always observe the utmost in professionalism and unfortunately cannot reply to defend themselves. I for one will not allow or ignore such incredulous statements without commenting on them.
I'm all for being helpful and understanding but that's a 2-way street.
Snow I am just saying that no one has the right to call someone a lier. He had a problem and chosed to talk about it. All is needed to reply is that v4l has awesome CS and to keep trying. not chasing people off. Now you are attacting me and my opinion. Now if you were there I will listin. I to had a problem with a order and had to call back a second time. They got it out and with a little bonus. They are great but even great makes mistakes. I just think people should be a little nicer.